Trojans/worms and out of options.

Discussion in 'Malware Help (A Specialist Will Reply)' started by Ryuko, Jul 21, 2008.

  1. Ryuko

    Ryuko Private E-2

    Hello all, a friend of mine's computer has since a few days been infected with (several) trojans and a virus or two. I myself have told her to make a HJT log so at least I won't be at a forum emptyhanded, but if more logs or scans are needed I'll be happy to oblige. Her AVG virus vault seems to have several trojans but deletion won't matter, they get re-installed. These include Trojan horse downloaders Generic7.UEJ, I-Worms Nuwar-U and a virus called Swizzor, (if that's any help). I went through a few threads here earlier including the tutorials and the how-to's and what not, but I don't think I'm qualified to tell her what to do at this point. So any advice you can give me would be highly appreciated. Thanks.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

    READ & RUN ME FIRST. Malware Removal Guide


    Note: If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds