1. BoredOutOfMyMind

    BoredOutOfMyMind Picabo, ICU

    Hi MG Malware Team - another friend with a Dell infected.

    SAS and MB logs attached.

    Do we still use Hijackthis? It has been a while since I did this.
     

    Attached Files:

  2. BoredOutOfMyMind

    BoredOutOfMyMind Picabo, ICU

    2 half of logs.
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    What's up with this machine BOOM? Nothing is standing out here..

    Java(TM) 6 Update 24
    <--- uninstall outdated Java.


    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    • O1 - Hosts: 66.98.148.65 auto.search.msn.com
    • O1 - Hosts: 66.98.148.65 auto.search.msn.es

    After clicking Fix exit HJT.

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run


    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
     
  4. BoredOutOfMyMind

    BoredOutOfMyMind Picabo, ICU

    Hi Kestrel13

    The box had some AV that said there was a Trojan. I had uninstalled AV earlier and have MS Security Essentials ready after we are done. When attempting to attach USB, I see there is a problem with a USB port causing a short. Perhaps this was causing reboot. :confused

    Attached is MBRCheck results.
     

    Attached Files:

  5. BoredOutOfMyMind

    BoredOutOfMyMind Picabo, ICU

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I trust TDSSKiller came up with nothing either, BOOM? If so I should think it would be fine to follow final steps.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (If we renamed it please rename it back to Combofix.exe.
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  7. thisisu

    thisisu Malware Consultant

    Yes, bad USB port.
     

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