Trouble in malware removal (ie: paradise)

Welcome to Major Geeks!

Yes you can run RootRepeal and MGtools without having run ComboFix but we may be asking you to run it if we see other problems requiring the use of ComboFix to remove them.

 

Please see step 4 of the READ & RUN ME and use MSconfig to put your PC into Normal Startup mode as requested.

You have a bunch of left overs from having Norton Internet Security installed. We need to remove these.

Please run the below then reboot. After reboot run it one more time.

Norton Removal Tool (SymNRT)

Please remove MGtools.exe from your Desktop as it does not belong there.

Please explain what the below two files on your Desktop are for:

Code:

"C:\Documents and Settings\Justine\Desktop\"
notgme1.exe   Oct 16 2009      291328  "notgme1.exe"
tricky.exe    Nov  4 2009     4045528  "tricky.exe"

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {93e34689-cb26-4bf8-b15a-1e09435a3b5a} - gakikedo.dll (file missing)
O20 - AppInit_DLLs: wezavova.dll c:\windows\system32\wifufulu.dll
O21 - SSODL: werosamuw - {c9578673-720c-45f9-977a-b3d87e284978} - (no file)
O21 - SSODL: mayezoguw - {54f0761f-659f-42cb-bacc-adf7112a1607} - c:\windows\system32\wifufulu.dll (file missing)
O22 - SharedTaskScheduler: mujuzedij - {c9578673-720c-45f9-977a-b3d87e284978} - (no file)
O22 - SharedTaskScheduler: tokatiluy - {54f0761f-659f-42cb-bacc-adf7112a1607} - c:\windows\system32\wifufulu.dll (file missing)

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.
After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You were not in Normal Startup mode last time. Now you are. Don't confuse Normal Boot mode with Normal Startup mode because they don't mean the same thing. There is Normal Boot Mode and Safe Boot Mode two different boot modes. Normal Startup Mode means you are not using MSconfig to control any kind of startups at all and that includes using MSconfig to put your PC in Safe Boot Mode.

Are you sure about that message?? Was it really regetit.dll ? Or was it something else?

The log is right where the instructions told you it would be. I can see it in the logs you attached:

Code:

"C:\"
mglogs.zip    Nov 17 2009       26711  "MGlogs.zip"

You must not be looking in the correction location.

I suggest that you remove the below from your Desktop now. We will remove other tools we installed when we get to final instructions.

Code:

"C:\Documents and Settings\Justine\Desktop\"
ccleaner.exe  Nov  4 2009     1700664  "CCleaner.exe"
GMER          Nov 11 2009              "gmer"
gmer.zip      Nov  3 2009      282833  "gmer.zip"
hijack~1.lnk  Nov  4 2009        1734  "HijackThis.lnk"
hjtins~1.exe  Nov  4 2009      812344  "HJTInstall.exe"
norton~1.exe  Nov 16 2009      793200  "Norton_Removal_Tool.exe"
notgme1.exe   Oct 16 2009      291328  "notgme1.exe"
tricky.exe    Nov  4 2009     4045528  "tricky.exe"
vundofix.exe  Nov 11 2009      119808  "VundoFix.exe"
window~1.exe  Nov  3 2009     9092032  "windows-kb890830-v3.0.exe"
window~1.msi  Nov  3 2009     5154304  "WindowsDefender.msi"

You logs are basically clean. We just have a couple left over dead items to remove.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O21 - SSODL: werosamuw - {c9578673-720c-45f9-977a-b3d87e284978} - (no file)
O21 - SSODL: mayezoguw - {54f0761f-659f-42cb-bacc-adf7112a1607} - (no file)

After clicking Fix, exit HJT.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Not malware according to the logs; however do the below.

• Please save Win32kDiag file to your desktop.
• Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please attach this log

"%userprofile%\desktop\win32kdiag.exe" -f -r


Click Start, Run, and enter sfc /scannow and click OK. There is a space after the sfc. This runs System Rile Checker which looks for missing or corrupted system files and attempts to replace/repair them from files on your hard disk or from the CD if necessary. So it will ask for the Windows CD if it needs it.


Now reboot. After reboot, see if you can enable System Restore.