Trusted Antivirus+Kapersky=Trouble

Discussion in 'Malware Help (A Specialist Will Reply)' started by Sean313, Apr 9, 2008.

  1. Sean313

    Sean313 Private E-2

    You good people helped me once in the past, and I'm hoping you can do the trick again. I started running an old computer, with Windows 2000. Figured if I used Firefox I'd be okay virus-wise. Wrong. Surfed for a bit, and next thing I knew something called Trusted Antivirus was downloading itself. I tried everything I knew to stop it, tried rebooting, nothing helped. So I went to Kapersky, figured their 30 day free antivirus might clean things up. Downloaded that, and now when my computer boots up, it only goes to the screen right before the desktop. I had to use my task manager and start a new task to get online and come here. Can someone please help me?
     
    Sean313, Apr 9, 2008
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to try and do as much of the below as possible even if you have run any steps in safe boot mode. Don't assume that if one program does not run, that the next will not. Try all steps.

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide
     
    chaslang, Apr 10, 2008
    #2

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