Trying to get rid of Ilivid and imesh

Discussion in 'Malware Help (A Specialist Will Reply)' started by ichthus05, May 27, 2013.

  1. ichthus05

    ichthus05 Private E-2

    Spybot has identified the Ilivid.Toolbar but cannot remove it. We also see "imesh" pop up in the URL window of Mozilla when the browser is first opened. Computer is very sluggish. Have run all of the standard malware removal steps recommended and logs are attached. Would appreciate any advice you can offer. Thanks.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Uninstall the below very old versions of software:
    J2SE Runtime Environment 5.0 Update 5

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    R3 - URLSearchHook: (no name) - ~EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    R3 - URLSearchHook: (no name) - ~7b9f8c21-46ec-4c0b-8683-e755ef84577a} - (no file)
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)

    After clicking Fix, exit HJT.

    Please download OTM by Old Timer and save it to your Desktop.
    • Run it by double clicking on it (Note: if using Vista, Win7, or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    
    :Files
    C:\WINDOWS\Tasks\RegSERVO.job
    C:\Documents and Settings\HP_Administrator\Application Data\imeshtoolbar
    C:\Program Files\Search Results Toolbar
    C:\Documents and Settings\HP_Administrator\Local Settings\Temp\*.*
    
    :Reg
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{741FB57A-4C24-4A59-A6C7-14190CF74F65}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.

    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the JRT.TXTlog
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. ichthus05

    ichthus05 Private E-2

    Thanks. I've followed the instructions you provided and have attached the requested logs.

    After executing this procedure I ran a fresh Spybot scan and am happy to report that it did not detect the Ilivid.Toolbar as before. Does this imply that the PC is actually now rid of that nuisance? And if so, does this also imply that the appearance of imesh in Mozilla has also been solved? It wasn't there when I first opened that browser but I didn't do much else to see if it might pop up.

    If things look good, are there any additional steps I need to take now to restore functions temporarily disabled along the way?

    Thanks again! Whether this wraps things up or there are still more steps to take, it's clear that I'd have no chance of doing this cleanup without your help and expertise.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.
    Not necessarily. I suggest that you run the below reset of Firefox.

    Reset Firefox to Defaults


    Your log were clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  5. ichthus05

    ichthus05 Private E-2

    Thanks again. Have performed the final clean-up steps and things look OK once again. I really, really appreciate the help!
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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