trying to get rid of Xoftspy SE

Discussion in 'Malware Help (A Specialist Will Reply)' started by Mary Lou, Nov 14, 2009.

  1. Mary Lou

    Mary Lou Private E-2

    Have tried Add/Remove program--no luck. Under Programs, clicked on uninstall under Xoftspy SE--no luck. If anyone can tell me how to get rid of this monster, I'd really appreciate it. Thanks
     
  2. evilfantasy

    evilfantasy Malware Fighter

    Welcome to MajorGeeks!

    Try using Revo.

    Download Revo Uninstaller

    * Open Revo and let the list populate (can take several seconds to finish).
    * Right click what you want to uninstall and choose Uninstall
    * Next choose Advanced then click Next
    * This will (try to) launch the programs built in uninstaller and go through the normal uninstall process.
    * If the uninstaller fails just continue on with the Revo instructions.
    * Once complete: In Revo Uninstaller click Next and Revo will scan the registry for leftovers.
    * This scan can take several seconds.
    * Once the results are shown look at each one to ensure they are all related to the program that was uninstalled.
    * Choose Select All then click Delete
    * Click Next and Revo will scan for any files or folders that were not removed.
    * If any files/folders are found choose Select all > Delete

    If you are having malware issues then you need to follow our cleaning procedure and attach the logs.
    READ & RUN ME FIRST. Malware Removal Guide
     

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