Trying to remove Antivirus Pro 2010 malware

Discussion in 'Malware Help (A Specialist Will Reply)' started by dcbrooks, Sep 5, 2009.

  1. dcbrooks

    dcbrooks Private E-2

    I have gone through the malware removal instructions on this site step by step and ran into these problems:

    -AVG would not allow me to delete quarantines (wasn't allowed to access virus vault)

    -SUPERantispyware failed after all attempts (shuts off during scan)

    -Malwarebytes failed (shuts off during scan)

    -'Microsoft Windows recovery console' failed to install in Combofix

    -Having general trouble installing recovery console

    -Command prompt for MGtools did not show the GetLogs-final.jpg screen when finished scanning

    Attached are logs for all programs that did not fail

    Thanks in advance for the help!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You have it in your add/remove list. Did you first try to uninstall Antivirus Pro 2010?

    Please double-click the RootRepeal.exe previously downloaded.

    * Select File then Scan
    * On the Select Drives form select drive [ insert drive infected here ] by "ticking" the box for drive [insert drive here] and click OK
    * When the scan is complete - highlight each of the following file(s) (one at a time if more then one is listed) by left clicking it. Then use right mouse click and select the Wipe File option only for each file.
    o C:\WINDOWS\system32\drivers\UACd.sys
    * After Wiping all files, immediately reboot your pc!

    After reboot, download/install/update and run the scanning tools you couldn't run! Attach those that run.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now download and save this XPsp3bu.exe to your C:\ root folder. You must do this properly. Now run the XPsp2bu.exe program by double clicking on it. You may or may not notice a quick flash of a black window. This is normal. The program runs quickly and just extracts some files we need.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    Driver::
    UACdcchxrviyu
    
    File::
    C:\WINDOWS\system32\drivers\UACdcchxrviyu.sys
    C:\Documents and Settings\Derek\Application Data\ajune.dat
    c:\documents and settings\Derek\Application Data\pytahege.dat
    c:\program files\Common Files\umomig.lib
    c:\program files\Common Files\cicub.lib
    c:\windows\system32\xa.tmp
    c:\windows\system32\ecujudojaj._sy
    C:\Documents and Settings\Derek\Local Settings\Application Data\acavejohil._sy
    C:\Documents and Settings\Derek\Local Settings\Application Data\mepap._sy
    C:\Documents and Settings\Derek\Local Settings\Application Data\tyhuwag._sy
    C:\Documents and Settings\All Users\Application Data\qehozow.db
    C:\Documents and Settings\Derek\Desktop\AntivirusPro_2010.lnk
    C:\Program Files\Common Files\cicub.lib     
    C:\Program Files\Common Files\elacofuc.lib  
    C:\Program Files\Common Files\umomig.lib    
    C:\WINDOWS\iqyraqo.db
    C:\WINDOWS\jobal.db      
    C:\WINDOWS\osisog.lib
    C:\WINDOWS\owyhycizeb.com
    C:\WINDOWS\ytinej.lib
    
    Folder::
    c:\program files\AntivirusPro_2010
    
    FCopy::
    C:\MGtools\temp\beep.sysmg|C:\WINDOWS\beep.sys
    C:\MGtools\temp\beep.sysmg|C:\WINDOWS\system32\dllcache\beep.sys
    C:\MGtools\temp\beep.sysmg|C:\WINDOWS\system32\beep.sys
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     

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