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turn on the computer and power light goes on but screen remains black

Discussion in 'Hardware' started by buterfl, Feb 19, 2013.

  1. buterfl

    buterfl Private E-2

    power light comes on but the screen remains black there is no sound nor any flickers please help operating hp 2000 dual core windows 7 thank you very much!
  2. gman863

    gman863 MajorGeek

    If this is a notebook PC, try connecting an external monitor to the VGA port. If the display comes up on the external monitor, it points to an issue with the screen.

    If there is no display on an external monitor connected to a notebook PC, it points to an issue with the motherboard and will require a professional diagnosis.

    Hope this helps. :)

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