Two different hotmails hacked

Discussion in 'Malware Help (A Specialist Will Reply)' started by Arond, Jun 18, 2012.

  1. Arond

    Arond Private E-2

    Hello,

    Two of my family's hotmails are hacked within a short time span and I would like to ask if anyone knows how. My antivirus, etc all show zero results after a deep scan.

    First of all I would like to notify I use these:
    Avast antivirus (Free) (Constant protection + weekly scan)
    Zonealarm for the firewall (deactivate other functions, only the firewall is always active)
    Spybot - search and destroy (weekly scan)
    Malwarebytes (always active + weekly scan)
    CCleaner (ran once a day)
    Advanced system care clean (ran daily)
    Protected wireless internet (with 15 number/letter password)

    I never open strange links people send me by mail or instant messenger, and I only browse 'safe' sites such as youtube. In fact, if I open a site I do not know, I google the site first to see if it is safe to open.

    However, 8 months ago I was cleaning up some emails, so I deleted 1 of my old hotmail accounts by deactivating it after I deleted all accounts attached to it.

    3 days ago I noticed an email with a suspicious link from that deactivated account, so I logged it in and I found that the account had been blocked due to suspicious activity. Somebody had been active on the account for 4 months now and sending out waves. I wondered how come did this happen, but I blamed it on that email's password being too weak. I didnt care much about the mail, so it only had a 8 letter pass.

    I went through the procedure of retrieving the account and changing the password, then once again deleting it.

    Today however ANOTHER hotmail account got hacked right after I deactivated the other one. This time my father's hotmail that he uses on a completely different pc. He never logged it on on my pc, neither did I log mine on his pc. I do have all the above antivirus, etc running on his pc out of safety reasons.

    My question is: Is it possible that my father who sometimes opens stuff his friends send him somehow installed some malware that can sniff the entire internet connection?

    We both share a wireless connection that is broadcast through the entire house. I am clueless how they found my email.

    I am unable to find any malware, but I believe there might be some present.

    What other programs could I run? Since all mine are showing 0 results after scanning on every pc.

    Or is there a group active that is 'brute forcing' emails because of some kind hotmail security leak?
     
    Last edited: Jun 18, 2012
  2. Arond

    Arond Private E-2

    I do not know how to add more logs to my previous post, so adding all logs in this one. (Edit button was gone)

    These are the logs for my laptop that I use daily while being hacked/hijacked. I will add logs for my father's pc once it is done scanning.
     
    Last edited by a moderator: Jun 20, 2012
  3. thisisu

    thisisu Malware Consultant

    Hello Arond,

    These logs are clean.
    I don't know how your Hotmail account was compromised but it does not seem that this computer was compromised. Perhaps the hacker(s) involved guessed the password.
     
  4. Arond

    Arond Private E-2

    Hello thisisu,

    thank you very much for your reply. I am guesing the same that he somehow guesed the password, but I dont understand how he managed it with the hotmail block per 3 failed passes.

    Another thing I am wondering is: could somebody perhaps is spoofing my internet connection? Is this possible without a pc being infected? I have looked online and read up a bit about internet worm virusses and spoofing, but very few information is available if somebody can basically sniff through all your packages without infecting you.

    Regardless I did my springcleaning for my laptop and went ahead and reinstalled the OS entirely just to be safe.

    Any security measures you'd advice that I overlooked previously? I installed AVG this time around instead of Avast.
     
  5. thisisu

    thisisu Malware Consultant

    The PC doesn't need to be infected in order for someone to guess your password. Here is a blog post that I read recently that I would recommend to you: How Companies Can Beef Up Password Security

    Additional recommended reading: How to Protect yourself from malware!
    Other suggestions that may not be in the above link: Keep Java, Adobe Reader, and Flash Player up to date if you use these programs.
     
  6. Arond

    Arond Private E-2


    Thank you very much for all your help! :) Its greatly appreciated.
     
  7. thisisu

    thisisu Malware Consultant

    You're welcome.
    Be safe :)
     

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