two types of dropper virus and others.

Re: dropper.agent virus found and others

Please use add/remove programs to uninstall:
Java 2 Runtime Environment, SE v1.4.2_03
Viewpoint Manager (Remove Only)"
Viewpoint Media Player

Reboot and install:
Java Runtime 6

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now download The Avenger by Swandog469, and save it to your Desktop.

* Extract avenger.exe from the Zip file and save it to your desktop
* Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

* Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

 

Re: dropper.agent virus found and others

Do it when you can ...we'll be here.

 

Re: dropper.agent virus found and others

No problem.....

 

Re: dropper.agent virus found and others

Apparently Avenger did not run correctly ...please try it again and make sure you do everything in the instructions I gave you.

 

Re: dropper.agent virus found and others

Post me the log from AVG ---> I'd like to see where it is reporting it. Also you could attach the single log for ShowNew after running MGTools.exe, as the last log was empty.

 

You need to keep your replies in the same thread!

Why did you run AVG and not have it fix the issues it found?

What exactly is "still not working"?

I'm not seeing any malware.....what issues are you still having?

 

Not a problem ...let us know ...in the meantime:
If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
* Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
* Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
* Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
* How to Protect yourself from malware!

 

Right click the taskbar / properties / customize / ...check the items and the settings (hide/never hide/etc.)

You should post in software as to keeping your settings after booting into safe mode...

 

Nothing to do with viewpoint manager ...are you also missing icons on the desktop?

 

Do you have an F key lock on the keyboard?

When you right click the wireless connection / properties / do you have the checkbox to show the connection?

Perhaps you should post in the software section, as this is not a malware issue.