umm..help me out?

Discussion in 'Malware Help (A Specialist Will Reply)' started by skipper, Jan 3, 2005.

  1. skipper

    skipper Private E-2

    i have windows/xp/home and aol(isp)...i got one of those viruses and i had to reformat the whole drive..so today i installed windows and aol and a couple updates from microsoft..but my problem is there are these pop-ups when im online..they say messenger service at the top and they go on to say things like you have spyware and to fix it go to some site..but i dont go cuz i think its a trick..i saw one with the drawing of a girl using lines and dots,lol....how do i remove this and/or stop this?
     
    skipper, Jan 3, 2005
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Perhaps you need to use this: Disable/Remove Windows Messenger

    But I would recommend all of the below be done to be safe!

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.


    After doing ALL of the above if you still have a problem:

    Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis as a .txt file attachment to your message. All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\
     
    chaslang, Jan 3, 2005
    #2
  3. skipper

    skipper Private E-2

    i tried disabling messenger service..it still pops up every minute or so while im online...very wierd since it started happening the first time i went online after formatting my hard drive...should i just remove it? thats what im about to do
     
    skipper, Jan 8, 2005
    #3
  4. skipper

    skipper Private E-2

    ok i went to services.msc(i think thats where i went) and stopped and disabled it from there..i havnt seen a pop up yet and i dont think i will..if the website i just checked out is right..thanks again for trying to help me out..this is still a great website..keep up the good work....
     
    skipper, Jan 8, 2005
    #4
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I believe the link I gave you would have done this for you. Did you actually try it?
     
    chaslang, Jan 8, 2005
    #5

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds