Unable to complete Read and Run Me First Due To Problem running Combofix

Discussion in 'Malware Help (A Specialist Will Reply)' started by plindeck, Nov 22, 2009.

  1. plindeck

    plindeck Private E-2

    Hi and congrats on a great site.

    I found you through my search for the removal of System Defender and am currently working through your Read and Run Me First thread. SAS and MBAM removed over 800 problems however I am currently unable to complete the running of Combofix as it is hanging at the point where it advises how long a scan should take and doesn't seem to actually start.

    I have posted the logs the first two tools created and would like to understand how to proceed.

    I am on Windows Vista SP1

    Thanks in advance, any help much appreciated!
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!
    You need to keep on going as stated in the beginning of the READ & RUN ME which he below is quoted from
     
  3. plindeck

    plindeck Private E-2

    Thanks for your response. I have been kicking myself the last 2 days as I read that after I posted the original thread. I ran the other steps then but did not want to post the logs and bump the thread!!

    Attached teh remaining logs now. Please note however that root repeal could not run on my C: drive and gave an error message (unrecognised partition).
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Because to much was found by MBAM and SUPERAntiSpyware, I want to just update them and run another set of scans to make sure all was removed.


    Since a new version of SUPERAntiSpyware is out, the old version must be uninstall to get the new version installed.
    • Please uninstall your current version (this is necessary).
    • Then download this SUPERAntiSpyware
    • Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
    • After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
    • Now run a new full scan of your system. And attach this new log.
    Now run Malwarebytes and click the Update tab. Then click the Check for Updates button so you update to the current version of the program and database. Then run a new scan with it too. Make sure you quaranteen/delete the any malware before saving the log.. Attach the new log.


    Now follow the instructions below in the order written.


    Now download HostsXpert and then follow the below steps.
    • Unzip HostsXpert.zip
    • It will create a folder named HostsXpert in whatever folder you extract it to.
    • Run HostsXpert.exe by double clicking on it.
    • Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
    • Click Restore Microsoft's Hosts File and then click OK.
    • Click the X to exit the program
    Uninstall the below old versions of software:
    Java(TM) 6 Update 15

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O4 - HKCU\..\Run: [?????????] ??????????????e
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL (file missing)
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

    After clicking Fix, exit HJT.


    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Did you knowingly install the 4oD software shown in the below 3 lines? Do you use it? If not, uninstall this.
    O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
    O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe

    Why do you have the below 2 processes running at startup? I suggest only running them when you need them?
    O4 - HKCU\..\Run: [Simplify Media] "C:\Program Files\Simplify Media\SimplifyMedia.exe"
    O4 - HKCU\..\Run: [DU Meter] C:\Program Files\DU Meter\DUMeter.exe


    Now install the current version of Sun Java from: Sun Java Runtime Environment

    b]Do you know what the below folder is for? If not, what do you see in the folder?[/b]
    Code:
    "C:\ProgramData\"
    38775BE       21 Nov 2009              "38775be"
    Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\Windows\Temp
    C:\Users\Esther\AppData\Local\Temp

    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below log:
    • the new SUPERAntiSpyware log
    • the new Malwarebytes log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  5. plindeck

    plindeck Private E-2

    I tried starting the machine yesterday afternoon and it began crashing before Windows even started (blue screen and memory dump and unable to repair even with the OS disc) so I admitted defeat and reinstalled Vista.

    Apologies for not being able to update this thread before you took the time to respond above.

    Thanks anyway, I think you guys have an excellent place here which I will continue to frequent as well as following the advice given to ensure this doesn't happen again!

    Thank you very much for your help
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member


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