Unable to connect to online services

Discussion in 'Software' started by asdfa, May 9, 2010.

  1. asdfa

    asdfa Private E-2

    Hi, I managed to pick up Antispyware Soft. I was able to remove this with malwarebytes. So that seems to no longer be an issue. But now I am no longer able to log into any online services, such as yahoo messenger, steam, or the apple store. I am able to serf the net with no problems. I'm running win7 pro, connected through a router. I've checked my win firewall settings and all the app's affected are allowed by the firewall. What I am thinking may be the problem is a registry key that was modified by malwarebytes. I just have no idea which registry keys where modified by malwarebytes. If anyone could give me some guidance here it would be much appreciated.
     
    asdfa, May 9, 2010
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I suggest that you first rule out malware by following the below instructions and then when you have the requested logs, start a new thread in the malware forum and attach the logs.

    READ & RUN ME FIRST. Malware Removal Guide
     
    TimW, May 9, 2010
    #2
  3. asdfa

    asdfa Private E-2

    Will do, thanks for the help....
     
    asdfa, May 9, 2010
    #3

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