Unable to post all logs from Read and Run Me First

Spyware Doctor is an antispyware program not an antivirus program. PC Tools does make an antivirus program though. So did you purchase Spyware Doctor with their antivirus? Why did you wait until you were infected before installing protection. I see you only installed Spyware Doctor on Aug 8th which is after you were already very very badly infected and obviously as you can see it was not a good idea to run unprotected. After the fact installation frequently will not work as is the case for you.

It appears that you may not have accepted the license agreement for TrendMicro HijackThis when you ran MGtools. Did you see this license agreement popup? Did you click the Accept button twice?

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.



Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now see if you can run SUPERAntiSpyware, Malwarebytes and ComboFix.

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.


Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


Then attach the below logs:

• C:\avenger.txt
• the logs from SUPERAntiSpyware, Malwarebytes and ComboFix if they ran.
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Okay so my statement that you have no antivirus protection is still currently correct. And this may be a reason for why you are now so badly infected.

You don't need to run SAS to get the logs. They are autoamatically saved for you as long as the program finishes running the scan.

You could have a new form of infection that is just starting to show up and this infection is very nasty and blocks many malware tools from running. Which is also propbably why you are not seeing a license agreement for HijackThis. I will have to give you a new version of MGtools to run and also will have to think for a bit about some other tools to possibly use to collect more info so we can locate the source of the problem.

 

Okay I can see from your last logs that I was correct about you having a new type of infections that is going around. Here is what I want you to try doing. Since you cannot boot in safe mode, this may be more difficult and may not even work.

Right click Start and select Explore to run Windows Explorer. Navigate into the C:\Windows\system32 folder and you will see many files but the ones we want to focus on are list below:

Code:

174,592 2002-08-29 10:41:12  C:\WINDOWS\system32\scecli(2).dll
174,592 2002-08-29 10:41:12  C:\WINDOWS\system32\scecli(3).dll
174,592 2002-08-29 10:41:12  C:\WINDOWS\system32\scecli(4)(2).dll
180,224 2004-08-04 07:56:44  C:\WINDOWS\system32\scecli(5).dll
 60,928 2008-04-14 00:12:05  C:\WINDOWS\system32\scecli.dll

The very last one is the problem file. This is not a valid copy of the scecli.dll file which is the Windows Security Configuration Editor Client file and a required system file.

• Right click on the scecli.dll file and select Rename. Rename the file to scecli.dll.vir
• if the above rename is accepted, then continue with the below. Otherwise stop and tell me.
• Then right click on the file name scecli(5).dll and rename it back to scecli.dll
• Then immediately reboot.
• After reboot, see if you can run the tools that would not run.
• Either way, download the current version of MGtools (yes another new version due to these infections) and save it to your root folder. Overwrite your previous MGtools.exe file with this one.
• Run MGtools.exe and attach the new C:\MGlogs.zip file.

 

They are not stored there. There are stored as show below:

Code:

"C:\Documents and Settings\tim\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs\"
Aug  8 2009       25491  "SUPERAntiSpyware Scan Log - 08-08-2009 - 13-27-42.log"
Aug  8 2009         856  "SUPERAntiSpyware Scan Log - 08-08-2009 - 18-26-06.log"
Aug 10 2009         465  "SUPERAntiSpyware Scan Log - 08-10-2009 - 20-38-43.log"

As you can see, there are three logs there. The most important one is the largest one which is 25491 bytes in size.

Windows itself is running many programs and has the file in use. I will see if I can figure out another way to overwrite the bad file. Our choices are limited since you cannot run any of the special tools and also cannot boot in safe mode.

 

Since you were previously able to run Avenger without it being blocked by the malware, let's see if we can use it again.
We will see if it can rename the bad file and replace it with a valid file. Also we will attempt to have Avenger run ComboFix automatically at reboot time. Not sure if this will actually will work but be prepare to see ComboFix and allow it to run if you see it pop up.

• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )

Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Please try to run C:\MGtools\analyse.exe by double clicking on it. This is actually HijackThis. Tell me what happens. If you get a popup license agreement, make sure to click the Accept button twice.



Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now download yet another new version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


Now attach the below log:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

See if you can run SUPERAntiSpyware and Malwarebytes now.

 

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now download and save this XPsp3bu.exe to your C:\ root folder. You must do this properly. Now run the XPsp2bu.exe program by double clicking on it. You may or may not notice a quick flash of a black window. This is normal. The program runs quickly and just extracts some files we need.

We will now run Avenger again to remove some malware and also to replace some files that are missing that you need. Also we will attempt to have Avenger run RootRepeal and HijackThis (analyse.exe) automatically at reboot time. Hopefully this works like it did with ComboFix. Make sure you allow RootRepeal to run if it loads up. You need to run it like instructed here: Running RootRepeal

Also if HijackThis runs, accept the license agreement by clicking Accept twice.


Now run avenger.exe by double-clicking on it.

• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

After reboot look for all of the above files we had Avenger attempt to delete. If you still see them, delete them yourself.

Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\TEMP
C:\Documents and Settings\Sean Walsh\Local Settings\Temp

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )



Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Sorry about that. I had a couple of typos in the fix where I was using the syntax for ComboFix rather than Avenger. Please run the last fix starting from the point with Avenger again but after the reboot from Avenger, continue with the fix in this message rather than the previous message.

First please uninstall both Malwarebytes and SUPERAntiSpyware and delete any previous copies of their installers that you may have downloaded.

Now delete all files and subfolder in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\temp


Now download, install, update and try to run scans using the below links for SUPERAntiSpyware and Malwarebytes:

• SUPERAntiSpyware
• Malwarebytes Anti-Malware

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


Then attach the below logs:

• C:\avenger.txt
• the SAS and MBAM logs if they ran
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome.

Not sure what problem you are having but it runs just fine now as you can see he log from it is inside of MGlogs.zip. Thus analyse.exe (HijackThis) runs okay.

That's okay. Based on the other logs, it appears to have done what I wanted it to do.

Your logs are clean now. Are you having any malware problems?

 

You're welcome.

This could be a problme with Windows itself. You could try running SUPERAntiSpyware and select Preferences and then select the Repairs tab. Scroll down to the Repair broken SafeBoot key option and select it. Then click the Perform Repair... button see if this helps.

Are you referring to a folder name or a file. If a folder, delete all the files in the folder first and see what happens.

Why are you trying to delete this right now anyway. I have not asked you to do this.

Not sure what you mean. Do you mean the Welcome Center screen does not show your user account on it? If so, what user account are you now using?