Unknown Problem

Just have some patience! We get to everyone as soon as we can. We are just very busy and there are only two of us helping in here right now and right now I'm the only one that is even here frequently.

You must follow forum guidelines before posting HijackThis logs and they must not be posted inline. Please read the sticky threads. All logs must be attachments to messages. You have a choice to make now since I do not think your problem is malware related. So you can either run all of the below to make sure nothing else is hiding anywhere, or your can check to see if anyone in the Software Forum has any ideas for you. It looks like all your icons lost associations to the proper executables. One trick that may help is this:

http://www.pcmag.com/article2/0,1759,1206406,00.asp

If that does not help, check in the Software Forum.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis


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• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
  • Bitdefender
  • Panda Scan
  • HijackThis

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Just try changing your icons to Large icons and then afterwards change them back to your normal setting. This will often fix the problem you are mentioning on Win Me systems. It has nothing to do with malware.

 

No problem! For future reference, the change to large and back to small typically works without requiring a boot into safe mode. I have used it many times on Win ME systems.