unknown spyware...please help

hello all,

i have this adware/spyware that I cant seem to shake...i have used mcaffee, spybot, microsovft defender and none have worked...the only way to describe the problem was through 2 screenshots and a web site....anitspynet.com...i would appreciate all your help, thanks

 

[SIZE=+1]Please follow the steps below:

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
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• [SIZE=+1]Make sure you check version numbers and get all updates.[/SIZE]

[SIZE=+1]

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
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• [SIZE=+1]runkeys.txt - the log from GetRunKey.bat[/SIZE]
• [SIZE=+1]newfiles.txt - the log from ShowNew.bat[/SIZE]
• [SIZE=+1]CounterSpy - ONLY IF you were not able to run Windows Defender[/SIZE]
• [SIZE=+1]Bitdefender - from step 6[/SIZE]
• [SIZE=+1]Panda Scan - from step 6[/SIZE]
• [SIZE=+1]HijackThis[/SIZE]

 

here you go

 

View attachment runkeys.txt

View attachment newfiles.txt

here you go round 2

 

everything was uploaded

 

Don't bump your thread. I answer threads oldest to newest; and when you bump your thread it takes that much longer for me to get to you. You don't have to quote my instructions, I know what I told you to do.

Download
- Pocket Killbox
- ExplorerXP

<< The installed version of Java on this compter is out-dated. Install Java Runtime Environment (JRE) 5.0 Update 7 available from http://java.sun.com/javase/downloads/index.jsp. Uninstall all older versions of Java on your computer, before installing the latest version of Java. >>

HijackThis is not in the location specified in the instuructions. Right-click on the underlined text and Save Link as to your Desktop. Move_HijackThis.vbs

Rename hijackthis.exe to analyse.exe as specified by the instructions.

I see that you are running msconfig in /auto mode which means that you may have selectively removed some items in the past from the startup procedure. This can be bad if they are malware, reenable those startup entries by doing the following:

Please click on start, then run, and type msconfig and then press enter. When the window opens click on the startup tab and make sure there are checkmarks in every entry. Then press ok until you are out of the program. If it asks to reboot, do not reboot.

Copy the contents of the below quote box to Notepad; Save As FixReg.reg to your Desktop. DO NOT run it as this time we will do that later in Safe Mode.

Close Notepad.

Run HijackThis. Click the 'Do a system scan only' button. Place a checkmark in the box next to the following lines:

Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.

Now run Pocket Killbox:

Choose Tools -> Delete Temp Files and click Delete Selected Temp Files

Then after it deletes the files click the Exit (Save Settings) button.

NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue..

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

Now boot into SAFE MODE

Open ExplorerXP navigate to and DELETE the following: (Some of these may have already been deleted by Pocket Killbox)

Now run CCleaner. If you have Windows XP delete the contents of C:\WINDOWS\Prefetch.

Then, as an added precaution, Go to Start -> Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
Temporary Files
Temporary Internet Files
Recycle Bin

And Click OK.

REBOOT to Normal Mode.

Post a fresh HijackThis log.