Unusual Zango problem, already searched

edgeice · Mar 25, 2006

I searched for something like this, but could not find anything. Wheni first start up my computer, an IE explorer windows opens and asks me if i want to install ZANGO. Of couse i press no, but it comes up everytime i start up. Sometimes McAfee will catch it as a Pup(potentially unwanted program) and says it removed it, but it still comes up everytime i start up. Spybot also finds it in a scan and removes it but still comes back. I can't find the host program. I have found the install program while the program is running, but as soon as i click no to installing it goes away. What should i do?

chaslang · Mar 25, 2006

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)

Bitdefender

Panda Scan

HijackThis

.

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Unusual Zango problem, already searched

edgeice Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member