Unwanted popups, desktop icons, and favorites....please help

Discussion in 'Malware Help (A Specialist Will Reply)' started by bdi1234, Aug 26, 2005.

  1. bdi1234

    bdi1234 Private E-2

    I am getting several popups while on the web, unwanted desktop icons, and a "1111" folder in my favorites that keeps coming back after deletion.

    I have looked over add/remove programs carefully and meticulously followed EVERY step on "READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal" at http://forums.majorgeeks.com/showthread.php?t=35407. I was able to get all the tools and complete all the scans listed in the guide. I did the suggested online scans and Bitdefender found some virus's and I have attached the log to this post.

    Before a popup loads the address bar always seems to have the word "hooowah" in it somewhere before an add pops up. I can give specific web addresses if you think that will help.

    Needless to say, following all the steps in the guide have not fixed the problem. This is one nasty contamination that is slowing down my computer significantly and I really need your expert advice. I have also attached my HijackThis log that I got AFTER completing all scans. Please please HELP!!
     

    Attached Files:

    bdi1234, Aug 26, 2005
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    In the future please do not post HJT logs unless they are requested.

    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
    C:\WINDOWS\qcjkegr.EXE

    After killing all the above processes, click "Back".
    Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456F-848A-3B75BF7554D7} - (no file)
    O2 - BHO: PicShow Class - {4487598C-2EC7-43A2-870E-6D8D720FDD9F} - C:\WINDOWS\system32\pkshqmqy.dll
    O4 - HKLM\..\Run: [qcjkegr] C:\WINDOWS\qcjkegr.EXE
    O4 - HKCU\..\Run: [pshower] C:\WINDOWS\system32\pshwr.exe
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O18 - Protocol: bw+0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw+0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: bwg0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwg0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0s - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: offline-8876480 - {05A3F789-0C57-401D-AEC5-99FA4D01498D} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:
    C:\WINDOWS\system32\pkshqmqy.dll
    C:\WINDOWS\qcjkegr.EXE
    C:\WINDOWS\system32\pshwr.exe
    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

    Now we need to Reset Web Settings:
    1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.
     
    chaslang, Aug 26, 2005
    #2
  3. bdi1234

    bdi1234 Private E-2

    Sorry for posting the HJT log without being asked. I hope I don't need help in the future, but if I do I'll wait to be asked. I followed all your instructions without a hitch. I could immediately tell that my system performance was back to normal, if not better :). No erroneous favorites or desktop icons thus far and more importantly NO POPUPS!! I wouldn't wish that contamination on my worst enemy. Thank you so much chaslang and majorgeeks.com for all the help. It's a great thing that you all are doing here. I posted my HJT log for your reference. Now I’m off to follow the majorgeeks.com steps for protecting my computer at http://forums.majorgeeks.com/showthread.php?t=44525. If my problems resurface in the next few days I'll come back and add to this thread. Thanks chaslang and majorgeeks.com for helping me to defeat the pure evil known as Hooowah.
     

    Attached Files:

    bdi1234, Aug 26, 2005
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your log is now clean. Good idea to move on (as you said) to the "How to protect" instructions. Surf safely!
     
    chaslang, Aug 26, 2005
    #4

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds