Urgent - advanced removal stage - otl fix issue

Discussion in 'Malware Help (A Specialist Will Reply)' started by Beauregard, May 8, 2011.

  1. Beauregard

    Beauregard Private E-2

    Hi Everyone!

    Yesterday, my PC was infected with the latest version of Rootkit.Win32.TDSS.tdl4. I got rid of it with the latest version of TDSSKiller.

    Then I did an OTL scan and fix and my computer got stuck.

    See the reports right here:
    [/COLOR]


    TDSKILLER REPORT



    MALWAREBYTES REPORT

    SECURITY CHECK REPORT


    As the lines in blue concern my Proxy, I took them away.



    I ran OTL and I got an alert box that read "Cannot create file C:\Windows\System32\drivers\etc\Hosts." I clicked "OK" and OTL has the message at the bottom that says "Resetting HOSTS file. DO NOT INTERRUPT..." and it has had that message for about 7 hours now. It's definitely stuck.

    I have access to the Task Manager but the Desktop is no longer visible in the background. I do not to force a re-start at this stage and I am waiting for instructions. I could close OTL and it seems to be running as usual but I do not have access to the text in the "Custom Scan" area.

    This is urgent as it is 8:00 am in China and I have meetings coming up this morning.

    What should I do?

    Thanks for your help.
     

    Attached Files:

    Last edited by a moderator: May 9, 2011
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Who by? I gather that you already have asked for help at another tech forum. If so you need to return there so that they can finish off what they started.

    If you were to ask me, I would say to just reboot your machine yourself.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds