URGENT HELP: Cannot Remove Virtumonde

Discussion in 'Malware Help (A Specialist Will Reply)' started by Recycle Bin, Jun 19, 2008.

  1. Recycle Bin

    Recycle Bin Private First Class

    ive tried everthing i tried killbox hijack this i tried spybot S&D superantispyware iv tried superantispyware in safe mode and spybot in safe mod but i cantr get rid of virtumonde i tried vundofix and that did nothing PLZ HELP
     
    Recycle Bin, Jun 19, 2008
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    TimW, Jun 19, 2008
    #2
  3. Recycle Bin

    Recycle Bin Private First Class

    i dont get it what am i supposed to post?
     
    Recycle Bin, Jun 19, 2008
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you read the instructions and did the requested scans you would attach the logs from:
    MalwareBytes
    Super-Antispyware
    ComboFIx
    MGLogs.zip
     
    TimW, Jun 19, 2008
    #4
  5. Recycle Bin

    Recycle Bin Private First Class

    heres my malware bytes log


    but i went into prgram files and veiwpoint was there and i keep deleting it and it keeps saying Axblahblah.dll cannot be removed becuase it is being used by another process it wont go away also i dont have combofix were can i get it?
     

    Attached Files:

    Last edited by a moderator: Jun 19, 2008
    Recycle Bin, Jun 19, 2008
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    [ Edit from chaslang: I think you need to got back to the very first sentence in the READ & RUN ME and start reading from there are work your way thru one line at a time. Apparently you are skipping things. You must follow steps in the order written from the beginning to the end or nothing will make sense. You should not be trying to delete the Viewpoint folders, you should have been uninstalling the program in step 1 of the READ ME. ]

    Also please read this:
    HOW TO: Attach Items To Your Post

    The combofix log is in the Read and RUn FIrst instructions....save it to your desktop..after running it, it will produce a log...save it to your desktop and attach it in your next reply along with the C:\MGLogs.zip - after running the MGTools.exe ( also in the instructions).
     
    Last edited by a moderator: Jun 19, 2008
    TimW, Jun 19, 2008
    #6

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