USB issues in Windows 7

Clev · Nov 26, 2009

I was running Windows XP until installing Windows 7 recently. I never had any problems with my USB ports until right after the change. Now, the ports will read devices just fine (i.e. I can print, use a gamepad, etc.), but when I try to connect any storage device (external hard drive, thumb drive, MP3 player, Blackberry, etc.), every time I transfer anything to the device, it will get between 1/4 to 1/2 way finished and then the transfer will fail. When it fails, the error message says it can no longer find the drive. Afterwards, the drive still appears and has a drive letter, but looks to be blank and can't be written to. When I restart, the drive works again until next time I start a transfer. Also, I can read from drives just fine; it's only when I try to write to them that the problem comes up.

Thanks in advance for any help!

DavidGP · Nov 26, 2009

Hi

Was this a clean install of Windows 7 of an upgrade from XP?

Did you install all of the drivers for your model of PC or Motherboard from ones that are Windows 7 compatible? especially the chipset driver, do look in Device Manager for any yellow ! marks and if you have any what are they next too?

To aid in helping if a driver issue, do run the below, either just post the Make and Model of PC or the Make and Model of Motherboard, or attach the Everest log.

If your PC is one from the likes of DELL, HP, Sony, etc what is the Make and model varient as this will assist us if we need drivers?

If your PC is a home or custom build what is the motherboard make and version?

To find this info you can use the likes of Everest to find this info, at times a summary log of your PC can help, to do this

Install Everest and run
Click Report (top menu) > Report Wizard > Next
Choose System Summary Only > Next
Choose Plain Text > Finish and wait for report to generate
Click Save to File and leave the File Name as Report, then click the Save as Type dropdown and choose Report files (*txt) and click Save (n.b. Save to desktop is best as easy place to find it, use Browse to locate desktop)

Then attach your log to your next post as per these instructions HOW TO: Attach Items To Your Post
Click to expand...

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USB issues in Windows 7

Clev Private E-2

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member