USB ports unresponsive.

Discussion in 'Hardware' started by Tonyrush, Sep 22, 2015.

  1. Tonyrush

    Tonyrush Corporal

    I'm working on an HP Pavilion that I got from the auction. It came loaded with Windows 7.During POST it freezes up and displays the word "keyboard". I tried other keyboards. The lights on the keyboard and mouse blink once. Then nothing. Cannot access cmos because I can't use the keyboard. I've tried each USB port. Same. I tried unplugging the USB ports from the motherboard and re plugging them. still nothing. I think the MB will need to be replaced. Any other suggestions?
     
  2. Eldon

    Eldon Major Geek Extraordinaire

    Check the CMOS battery. After turning off the PC, remove it and check the voltage with a digital multimeter. If it isn't rated at 3 volts, replace it.
     
    Tonyrush likes this.
  3. Tonyrush

    Tonyrush Corporal

    I replaced the CMOS battery with a new one and still, I get a blink of lights on the keyboard and mouse in POST, but then a message of "keyboard", and no response further.
     
  4. Spad

    Spad MajorGeek

    Does it never boot up to the desktop? If it does, does the mouse work? If so, have you tried to use the onscreen keyboard?

    If it doesn't boot up normally, have you tried to boot it into safe mode?
     
    Tonyrush likes this.
  5. Eldon

    Eldon Major Geek Extraordinaire

    If possible, try a PS2 keyboard.
     
    Tonyrush likes this.
  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    I assume your Pavilion is a desktop but not knowing the exact model, I can't supply a link to the manual.

    You could boot a linux live CD/DVD and see if the keyboard works. If it does, then the problem is not the motherboard.
     
    Last edited: Sep 23, 2015
    Tonyrush likes this.
  7. Tonyrush

    Tonyrush Corporal

    Forgive me It's an HP Pavillion p2 - 1127Cb desktop computer.
     
  8. Tonyrush

    Tonyrush Corporal

    I cannot try a PS2 keyboard as it only has ports for USB.
     
  9. Tonyrush

    Tonyrush Corporal

    I used a live cd of Knoppix, and I still got no response. The keyboard only blinks once, then a "keyboard" error message. The USB ports are not responsive.
     
  10. Tonyrush

    Tonyrush Corporal

    No PS2 slots with this mb
     
  11. Eldon

    Eldon Major Geek Extraordinaire

    This is a long shot.
    Check if the motherboard has a header for additional USB ports.
     
  12. Tonyrush

    Tonyrush Corporal

    There are no additional usb ports available on the main board.
     
  13. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

  14. Eldon

    Eldon Major Geek Extraordinaire

    Not USB ports, but headers/connectors to which you connect a cable that has 1 or 2 female USB connectors at the other end. The USB ports at the front of the tower case are connected to the motherboard in this way. Have a look at the third and forth images at the following link.

    http://www.newegg.com/Product/Produ...rboard header&bop=And&Order=PRICE&PageSize=30

    I'm asking because $3.99 is a lot less than the cost of a new motherboard.
     
    Last edited: Sep 23, 2015
    Tonyrush likes this.
  15. Booboo58

    Booboo58 Private E-2

    I've found used MB's going from $43 to $73 and up on E-Bay.
     
    Tonyrush likes this.
  16. Tonyrush

    Tonyrush Corporal

    Eldon, I'm getting a second opinion this weekend first though. Thanks
     
  17. Tonyrush

    Tonyrush Corporal

    Can't getinto BIOS. First thing when you turn on the PC you get "keyboard" error, and nothing will respond. I cannot get into BIOS.
     
  18. Tonyrush

    Tonyrush Corporal

    thanks for responding, but when the machine is turned on it only displays a message saying "keyboard". I can't use the keyboard, so i can't go to CMOS.
     

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