User DJDD6891

Discussion in 'Software' started by wmarkj, May 27, 2006.

  1. wmarkj

    wmarkj Sergeant

    Attempting to uninstall Google Desktop, whatever that is. Error message is "You are attempting to uninstall Google Desktop installed by administrator DJDD6891. Who is DJDD6891?
     
    wmarkj, May 27, 2006
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not a clue ...but go to contol panel/admin tools/computer management and users ....may or may not be passworded ...report back.:) :)
     
    TimW, May 27, 2006
    #2
  3. Toni_1947

    Toni_1947 Command Sergeant Major

    ...or in XP go to Start>>Control Panel>>User Accounts
    The account in question should be there and you can 'check it out'
    :)
     
    Toni_1947, May 27, 2006
    #3
  4. wmarkj

    wmarkj Sergeant

    in contol panel/admin tools/computer management and users, there are all the accounts I expected, plus admin, plus one named support_388945a0 with a full name of cn=microsoft and an note that says this is a vendors account for the hhelp and support service plus one other named helpassistance for providing remote access. None named the DJDD6891 though
     
    wmarkj, May 27, 2006
    #4
  5. wmarkj

    wmarkj Sergeant

    now that I have played with admin tools, I go to start menu/control panel/ User Accounts, and none of my 4+ user accounts are listed. I can now only access them in admin tools. What did I do wrong? Please help.
     
    wmarkj, May 27, 2006
    #5
  6. wmarkj

    wmarkj Sergeant

    ps none of the accounts are disabled
     
    wmarkj, May 27, 2006
    #6
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    When you right click on my computer ...properties ...general tab has info ...who is the 'puter registered to ...
    Do you know what the admin password is ...if none set (just press enter), then try to log in as admin and then do a add/remove programs ....
     
    TimW, May 27, 2006
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    As far as the user accounts are concered ...I think you'll only see them in the admin accout ...unless all are set to have the same properties/permissions (administrative).
    Where you able to do the uninstall, which I think was the original issue?:) :)
     
    TimW, May 27, 2006
    #8
  9. wmarkj

    wmarkj Sergeant

    yes, thanks. uninstall complete. doing a sfc /scannow resolved the user accounts disappearing issue, even though I don't have the windows media cd rom it asked for when it completed running. I called Dell to request the cd.
     
    wmarkj, May 27, 2006
    #9

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