User: Lockflow Log Files and Info

lockflow · Aug 26, 2013

Hello! I hope you can help! My PC appears to have a virus or malware. I am following the instructions of the guide and will post my logs as requested. Here are my issues:
-Frequent freezing or hour glass style lagging
- A few days ago I was getting command prompt pop ups
- Youtube videos causing system to freeze ( I know this is probably not malware issue)
- SVCHOST was recently running at very high levels.

lockflow · Aug 26, 2013

ROGUE LOG:

RogueKiller V8.6.6 _x64_ [Aug 19 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Adam [Admin rights]
Mode : Scan -- Date : 08/26/2013 13:29:52
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤
-> G:\windows\system32\config\SYSTEM | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> G:\windows\system32\config\SOFTWARE | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> G:\windows\system32\config\SECURITY | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> G:\windows\system32\config\SAM | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> G:\windows\system32\config\DEFAULT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> G:\Users\Adam\NTUSER.DAT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> G:\Users\April\NTUSER.DAT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> G:\Users\Default\NTUSER.DAT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> G:\Users\Default User\NTUSER.DAT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> G:\Users\Guest\NTUSER.DAT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> G:\Users\UpdatusUser\NTUSER.DAT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> G:\Documents and Settings\Adam\NTUSER.DAT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> G:\Documents and Settings\Default\NTUSER.DAT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> G:\Documents and Settings\Default User\NTUSER.DAT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> G:\Documents and Settings\Guest\NTUSER.DAT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> G:\Documents and Settings\Test User\NTUSER.DAT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> G:\Documents and Settings\UpdatusUser\NTUSER.DAT | DRVINFO [Drv - G:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD2002FAEX-007BA0 ATA Device +++++
--- User ---
[MBR] 15ba7a1c4414cce4be8744255a5a8432
[BSP] 6d52d086827b20742d8db742e7bf11bf : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 1907628 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: WDC WD2002FAEX-007BA0 ATA Device +++++
--- User ---
[MBR] 5ffcd84a0813e6851d2d262d740e9da6
[BSP] 99451b26ea0fc20114597dbdf1cdfa80 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 953767 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive2: WDC WD2002FAEX-007BA0 ATA Device +++++
--- User ---
[MBR] aa80dd217e94142ed326b2393d63c2cd
[BSP] 8d54f8eb52af6fd06d4d8fca07d470f7 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 63 | Size: 476937 Mo
User = LL1 ... OK!
Error reading LL2 MBR!

Finished : << RKreport[0]_S_08262013_132952.txt >>
RKreport[0]_D_08222013_192912.txt

TimW · Aug 26, 2013

Please attach the requested logs.

lockflow · Aug 26, 2013

Log File Attachments

lockflow · Aug 26, 2013

Mg log

TimW · Aug 27, 2013

I am not finding any malware in your logs. I suggest you post in the software forum for further assistance.

If you are not having any other malware problems, it is time to do our final steps:

We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.

If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Press and hold the Windows key http://forums.majorgeeks.com/chaslang/images/Windows_Logo_key.gif and then press the letter R on your keyboard. This opens the Run dialog box.

Copy and paste the below into the Run box and then click OK. Note the quotes are required

"%userprofile%\Desktop\combofix" /uninstall

Notes: The space between the combofix and the /uninstall, it must be there.

This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.

Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.

If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.

If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0

lockflow · Sep 4, 2013

TimW Thank you SO much for your help!

TimW · Sep 4, 2013

You are most welcome. Safe surfing.

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User: Lockflow Log Files and Info

lockflow Private E-2

lockflow Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

lockflow Private E-2

Attached Files:

mbam-log-2013-08-26 (13-40-28).txt

RKreport[0]_S_08262013_132952.txt

TDS LOG.txt

HitmanPro_20130826_1424.log

lockflow Private E-2

Attached Files:

MGlogsR.zip

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

lockflow Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member