Using Combofix

Discussion in 'Malware Help (A Specialist Will Reply)' started by karenr, Dec 5, 2008.

  1. karenr

    karenr Private E-2

    Hi, I'm working on getting rid of the win32:trojan-gen. I have followed all the steps in the Windows XP Cleaning Procedure tutorial here, up to using ComboFix.

    But the tutorial on how to use ComboFix is a little daunting - saying that it shouldn't be used " without supervision from someone who has been properly trained. If you do so, it may lead to problems with the normal functionality of your computer."

    If I've followed all the steps in the cleaning procedure tutorial up to that point (started from the beginning and have just finished running malawarebytes), does that mean I can be sure it's safe to run ComboFix now?

    Thanks!
    Karen
     
  2. karenr

    karenr Private E-2

    Also.. the instructions here for downloading and installing certain of the utilities say to NOT install to the Documents and Settings folder. That means not to the Desktop? When it didn't say not to install to Documents and Settings, I installed to the Desktop. Just checking, thanks :)

    -Karen
     
  3. karenr

    karenr Private E-2

    Sorry :-o one more thing.. The ComboFix tutorial looks pretty intense! I'm not noticing any symptoms from the trojan anymore - SuperAntispyware caught it in 3 places - memory, registry and 1 file. After that, Avast no longer detected it. Then I ran malwarebyes and that found it and removed it. But I have no symptoms that I can see anymore.

    Should I still continue with ComboFix and the rest of the protocol?

    (Now I'm wondering why Avast only detected it after it already infected me.. but I know there's info here about how best to protect from malware, so I'll continue reading and learning!)

    Thanks much,
    Karen
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    All you really need to do is download Combo to your desktop and double click on it. Let it run and it will create a log for you to attach.

    When ready attach that along with the SAS, MBAM and the C:\MGLogs.zip from running the C:\MGTools.exe.
     

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