using HijackThis

Discussion in 'Malware Help (A Specialist Will Reply)' started by iheartwilco, Aug 29, 2008.

  1. iheartwilco

    iheartwilco Private E-2

    is there a guide to using this program? i was told in the "how to deal with startup processes" located here - http://forums.majorgeeks.com/showthread.php?t=149804 to use HijackT his to cleanup my startup registry entries. i have searched the forum and i cannot find any guides for it. i know how sensitive reg edits can be so i don't want to go any further without advice. in case there is no walk through for the program i posted this in malware removal as well with the log from my HijackThis scan. thread found here - http://forums.majorgeeks.com/showthread.php?p=1205917#post1205917
    thank you for any help you can offer.
     
    iheartwilco, Aug 29, 2008
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    What startups are you trying to remove and why?

    HijackThis is meant to permanently remove startup entries. Although you can restore them from backups, if you delete the backups or the HijackThis folder you cannot restore them.

    You do not have the correct version of HijackThis. You need to uninstall it and install the proper version which you can get here Trend Micro HijackThis

    Also you appear to be using multiple antivirus programs. You need to uninstall all but one antivirus.

    I added a link to a HJT Tutorial to the Dealing with Startup Processes thread. This is the link: you can read this HijackThis Tutorial
     
    Last edited: Aug 30, 2008
    chaslang, Aug 29, 2008
    #2
  3. iheartwilco

    iheartwilco Private E-2

    thanks chas

    i was trying to delete those multiple antivirus programs from startup. as well as any additional cleanup i could find.

    ive been trying to get rid of a quarantined item, so i installed a couple secondary AV scanners, but Kaspersky is apparently vista incompatible, and PC Tools didnt find anything. so i uninstalled them.

    i installed the correct version, but to let you know, i d/led that other one from this site. maybe it wasnt updated yet.
     
    iheartwilco, Aug 29, 2008
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No it is just the last version that was released by the original designer ( Merijn) before selling it off to TrendMicro. It is kept around for other reasons but is really not needed anymore.

    You have stuck services from Kaspersky and also your Symantec AV appears to be broken. You need to uninstall it anyway and run the below to make sure it is removed.

    Norton Removal Tool (SymNRT)

    Then you should reboot and reinstall.
     
    chaslang, Aug 29, 2008
    #4
  5. iheartwilco

    iheartwilco Private E-2

    i see,

    i was having a problem with norton yesterday, but i thought i fixed it. perhaps i will just do as you say. :cry
     
    iheartwilco, Aug 29, 2008
    #5
  6. iheartwilco

    iheartwilco Private E-2

    running outpost firewall and its real time spyware blocker as well as the free version of pc tools av and i seem to be malware from at the moment. thanks for the help
     
    iheartwilco, Aug 31, 2008
    #6
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I assume you meant to say that you are "malware free at the moment" ;) which is excellent.

    You're welcome. Surf safely.
     
    chaslang, Aug 31, 2008
    #7

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