Various malware and now other probs

Your log from AVG Antispyware shows that you did not fix any of the many problems that it found. Please run a new scan and make sure you fix everything this time. Then attach a this new log from showing what was found and fixed.

Your CounterSpy also show something you need to take very serious. It found the below file:
c:\program files\common files\microsoft shared\web folders\ibm00001.dll


This is a Password Stealing Trojans: Trojan.W32.Torpig

See this for what you have: http://www.liutilities.com/products/wintaskspro/processlibrary/ibm00001/

If you use this PC for any financial related matters, you must take this possible threat seriously.

You are strongly advised to do the following immediately:

1. Disconnect infected computer from the internet and from any networked computers until the computer can be cleaned. If you have network compters, start checking them for problems too.
2. Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.
3. From a clean computer, change *all* your online passwords -- for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups you belong to.

Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passords and transaction information.

 

Okay after you take care of what I gave in message number 4, let's start the cleanup!

Uninstall the below software:
Command
Companion wizard
Java 2 Runtime Environment, SE v1.4.2_03

Now install the current version of Sun Java from: Sun Java Runtime Environment

• Now Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to Microsoft authenticate service
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Click OK until you get back to Windows.

• Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
• At the lower right, click on the Config button
• Then click the Misc tools button
• Select Delete an NT Service
• Copy/pasteMsaSvc into the box that opens, and press OK
• If you receive any error messages just ignore them and continue.
• Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

Continue by downloading a tool we will need - Pocket KillBox


Save it to its own folder somewhere that you will be able to locate it later.

Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.

C:\Program Files\Common Files\dc6_startupmon.exe
C:\Program Files\Common Files\ers_startupmon.exe
C:\Program Files\Common Files\dc6_startupmon.exe
C:\Program Files\Common Files\ers_startupmon.exe

After killing all the above processes, click Back.
Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you
are reading in right now:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forums.majorgeeks.com/showthread.php?t=35407
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O2 - BHO: (no name) - {34BE2630-9E4A-4556-B104-BE245AE6194A} - C:\Program Files\Internet Explorer\nihyvigeb.dll (file missing)
O4 - HKLM\..\Run: [ssjf0e14] RUNDLL32.EXE w02f5743.dll,n 006f0e0e0000000a02f5743
O4 - HKLM\..\Run: [DC6] "C:\Program Files\Common Files\dc6_startupmon.exe" /min
O4 - HKLM\..\Run: [ERS] "C:\Program Files\Common Files\ers_startupmon.exe" /min
O4 - HKLM\..\Run: [DC6_check] "C:\Program Files\Common Files\dc6_startupmon.exe"
O4 - HKLM\..\Run: [ERS_check] "C:\Program Files\Common Files\ers_startupmon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O16 - DPF: {2D2BEE6E-3C9A-4D58-B9EC-458EDB28D0F6} - http://www.drivecleaner.com/.freeware/installdrivecleanerstart.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://locator1.cdn.imagesrvr.com/s.../pages/scanner/ErrorSafeNewReleaseInstall.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.21.10/ttinst.cab

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have
saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the
list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-
  click and choose copy):

C:\Documents and Settings\dave\mc.exe
C:\Documents and Settings\dave\Application Data\Dxcknwrd.dll
C:\Documents and Settings\katie\cc.exe
C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.dll
C:\Program Files\Common Files\{10F06556-084F-1033-0302-05041124002c}\Update.exe
C:\Program Files\Common Files\dc6_startupmon.exe
C:\Program Files\Common Files\ers_startupmon.exe
C:\Program Files\Common Files\err.log
C:\WINDOWS\system32\atmtd.dll
C:\WINDOWS\system32\sporder.dll
C:\WINDOWS\system32\ssjf0e14.dll
C:\windows\system32\w02f5743.dll
c:\windows\keyboard1.dat
C:\WINDOWS\NDNuninstall6_38.ex
C:\WINDOWS\NDNuninstall7_22.exe
C:\deskbar_e55.exe
C:\deskbar_e58.exe
C:\deskbar_e90.exe
C:\dfndrff_e56.ex0
C:\keyxk.exe"
C:\kybrdff_e56.exe
C:\RDFX4.exe
C:\uniq
C:\WA6P
C:\yz02.exe

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a
PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).[/
COLOR]

If Killbox does not reboot just reboot your PC yourself.

After reboot locate the below folder and delete if found:
C:\Documents and Settings\dave\Application Data\WinAntiVirus Pro 2006
C:\Documents and Settings\All Users\Application Data\WinAntiVirus Pro 2006
C:\Program Files\Common Files\Companion Wizard
C:\Program Files\Common Files\WinAntiVirus Pro 2006
C:\Program Files\Common Files\{10F06556-084F-1033-0302-05041124002c}
C:\Program Files\Deskbar
C:\Program Files\Network Monitor

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1
of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Sorry to hear this!

Are you talking about scanning your 2nd PC for malware? If so, no don't run the performance scan from the LIUtilities site. You would be better served by running the READ & RUN ME on it to make sure it is not infected. But I don't suggest putting any logs from it in this thread. It would be better to post them in a second thread and just reference this thread as the reason for doing the scans.

You only needed to install one. If you still have AVG Antispyware installed, yes, run a new scan and let it fix anything found. Attach the new log. It found many things not shown in the CounterSpy log.


/

 

Okay have one folder to delete and then you are clean. Delete the below folder:
C:\WA6P

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
8. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

I'm not sure what the problem is with Internet Explorer 7. You would be better off asking this question in the Software Forum since it is not a topic we would cover in the Malware Forum. Sorry we just don't have the time to cover non-malware problems here.