Various Trojans

Welcome to MGs!

You cannot install Windows Defender because you have not validated your OS with Microsoft. Until you do that, you cannot get many of their updates and patches. Windows Defender is just one example.

You did not follow the directions in step 6 for creating a BitDefender log. All you posted was a summary log that is of no use to us. It does not indicate where problems are found nor if they were fixed.

 

Did you install the below KeyGen to illegally install software? There is a potential root cause of your malware problems.
C:\[KeyGen] Windows Keygen Pack (APMKPR2).rar[kEyGeN.exe]


Start by downloading two tools we will need:

- Process Explorer

- Pocket KillBox

Extract them to there own folder somewhere that you will be able to locate them later. You should print or save the below locally, so you can refer to them while offline. You must exit all browsers before running the below steps and it would be best if you actually physically unplug your cable to the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your System tray.

Do the above before continuing! Okay unplug your cable now.

Make sure you have rebooted in Normal Mode (do not open any other processes)

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of winexz32.dll once and then click the kill button. After you have killed all of the winexz32.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Next double click on explorer.exe and again click once on each instance of winexz32.dll and kill it.


Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O20 - Winlogon Notify: winexz32 - C:\WINDOWS\SYSTEM32\winexz32.dll


Copy the bold text below to notepad. Save it as fixme.reg to your desktop.
Be sure the "Save as" type is set to "all files"
Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox:
Choose Tools > Delete Temp Files and click OK.

Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note many of the file list below may not exist but we need to check for them anyway.

C:\WINDOWS\TEMP\win44.tmp.exe
C:\WINDOWS\TEMP\win18.tmp.exe
C:\WINDOWS\TEMP\win44.tmp.exe
C:\WINDOWS\TEMP\win18.tmp.exe
C:\WINDOWS\TEMP\win44.tmp.exe
C:\WINDOWS\SYSTEM32\winexz32.dll

If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.


After reboot use Windows Explorer to delete any remaining files in
C:\Windows\TEMP

Now attach a new HJT log and tell me how the steps went.

 

That IP address is for

Is this your ISP?

Note: You never installed HJT properly per step 7. You have it here:

C:\Documents and Settings\Craig Buchanan\Desktop\HijackThis.exe

Unless you are still having malware problems, it is too late for this cleanup, but you should get it installed properly just in case you have future need of it.

You log is clean! How are things working?

 

No problem! But that is why we emphasize this message in step 7 of the READ ME.

Okay! But is this still happening?


If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

After that, you should work thru the below link:

How to Protect yourself from malware!