Vertical lines on laptop screen

Discussion in 'Hardware' started by beknik5, Feb 26, 2010.

  1. beknik5

    beknik5 Private E-2

    I have a Dell Inspiron 6400, and about a year ago I sent it into Dell and had my LCD screen replaced for a pixel issue. Soon after I started to get colored vertical lines that prevent me from using the screen (my warranty has run up and it has been so long I cannot send it back to Dell). The screen looks very similar to this screen: http://www.asklaptopfreak.com/wp-images/color-lines-on-lsd-screen.jpg

    When I hook the computer up to a monitor or even a projector I can see everything and use the computer fine, the screen remains unusable with the vertical lines though. I put the laptop aside for a few months because I had no idea how to fix it. Randomly I turned the lap top on and it worked perfectly, no lines and no problems. After about a month the computer suddenly washed out and the lines appeared. Saddened, I again put the computer aside for a few months. About three weeks ago I tried to use it again and it worked perfectly but tonight it has washed out and the lines again appeared. I'm wondering if I need a new LCD screen or if it is simply a connection issue since the screen works fine sometimes. I appreciate any help or advice. If anyone has a step by step guide on how to fix a connection issue I would love that. Thanks
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Looking at the pictures here: http://www.laptoprepair101.com/laptop/2006/08/17/bad-video-on-lcd-screen/
    your display resembles example #1 and example #7 and the repair person, unfortunately said he replaced the LCD screen in both laptops.

    But before you replace the screen again, since this started happening soon after Dell replaced the screen, it could be a bad connection.

    Start here (I assumed your Inspiron 6400 is running Vista but at this point I think the OS doesn't matter)
    http://support.dell.com/support/top...1&component=-1&lang=-1&doclang=en&toggle=true

    Follow the steps to run the Preboot System Assessment (PSA)
     

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