Very Slow Comp, Please Help!!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by S_T_R_I_D_E_R, Nov 4, 2006.

  1. S_T_R_I_D_E_R

    S_T_R_I_D_E_R Private E-2

    Hey all,

    My computer is running VERY VERY SLOW. This started around yesterday and I have tried everything but when I go press on alt+clt+del and look under the performance tab, my computer usage is at 100% even after i closed down all the applications. This is what I have done so far:

    1. Turned off system restore
    2. I have done a Hijackthis scan, saved a log and already removed whatever
    I found to be unsafe.
    3. Restarted my computer and did a virus scan (I am using the Shaw Secure scan. I tried to use the online virus scan (trendmicro) but my IE browser simply freezes and forces me to shut down). The virus scan has scanned a virus and I HAVE REMOVED IT, however my computer is still very slow.

    Note: Shaw secure found that I had a trojan.psw and said that it renamed it, but after i ran the virus scan, i think this virus was removed. I am quite annoyed and frustrated and could some serious help as this is my work computer and i need it up and running asap.

    Below is my hijackthis log:
    (There's this file that pops back up everytime I restart, it's named: C:\WINDOWS\System32\winas.exe, Hijackthis says it's "unknown" so i deleted but it keeps coming back, so I don't know if it is a file that I need or not) The log below does not have this file as I deleted and scanned my registry again

    • Edit by bjgarrick: Unrequested, Inline HJT log removed!
     
    Last edited by a moderator: Nov 4, 2006
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis
    • Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..
    http://www.majorgeeks.com/images/grenade.gif In your next post, please make sure you attach the following logs and that you have run these scans in the following order:
    • CounterSpy - ONLY IF you were not able to run Windows Defender
    • Bitdefender - from step 6
    • Panda Scan - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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