Very slow computer; pls review attched logs

Discussion in 'Malware Help (A Specialist Will Reply)' started by amona, Mar 12, 2009.

  1. amona

    amona Private E-2

    This computer is super slow, but I'm not sure if it just b/c it doesn't have a lot of memory. I completed the "Read and Run me first" and was going to leave it at that, however, my computer cannot run Malwarebytes' Anti-Malware again. When I tried to do the scan a second time I got an error message. I removed it, downloaded it again and got the two following error messages during the installation: Error loading database #54319(0) and Error loading database #56297(0):confused

    I'm trying to clean and update this computer for my elderly mother. Thank you for your attention.
     

    Attached Files:

    amona, Mar 12, 2009
    #1
  2. amona

    amona Private E-2

    Fourth log attached.
     

    Attached Files:

    amona, Mar 12, 2009
    #2
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks

    You are not having malware problems. Your logs are clean.


    Yes this is why it is slow. You need 4 times the amount or memory that is in this PC. You logs showed the below:
    You cannot effectively run Windows with so little free memory.
     
    chaslang, Mar 15, 2009
    #3
  4. amona

    amona Private E-2

    Ah, good to know! I'm happy that there are no malware problems. Many thanks for reviewing the logs!!! :)

    Could the lack of memory be the reason for the Malwarebytes' error messages? Or, maybe I need to disable the Firewall. :confused
     
    amona, Mar 16, 2009
    #4
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Not likely since it ran the first time.

    NO!


    Sounds more like a file corruption issue. Possibly uninstalling, rebooting, deleting all folders and file relate to MBAM and run this mbam-clean.exe then rebooting one more time. Then try reinstalling. If that does not work, I suggest posting at their forum http://www.malwarebytes.org/forums/index.php?showforum=41
     
    chaslang, Mar 18, 2009
    #5
  6. amona

    amona Private E-2

    I uninstalled MBAM and rebooted and still got an error message, but the program ran anyway. I stepped away from the computer and when I came back MBAM was scanning! Who knows if it may have run ok before. I assumed that it wouldn't b/c I rec'd the error message and started trying to solve the problem right away.

    Anyway, I wanted to say a BIG THANK YOU Chaslang for all your help!

    I hope you have a Happy Easter! :)
     
    amona, Apr 8, 2009
    #6
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Enjoy your Easter too. :)
     
    chaslang, Apr 12, 2009
    #7

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