very slow!! Help

Discussion in 'Software' started by callmekyle11, Apr 28, 2009.

  1. callmekyle11

    callmekyle11 Private E-2

    My computer is so slow. I have done everything I can think of. I ran antivir, cleaned out 371 items from desktop, pictures, etc. that hae been sitting there unused. I did disk cleanup. And it is slower than it was. HELP!!!
    Oh and I have a Dell with XP .
     
    callmekyle11, Apr 28, 2009
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Kestrel13!, Apr 28, 2009
    #2
  3. callmekyle11

    callmekyle11 Private E-2

    Okay. Lots more has been done. I had done pretty much everything you mentioned. I hadn't defragmented, cause it kept saying you do not need to defragment. I downloaded the smart one you had and used that. I do need to do another spyware as antivir did find one trojan. I emptied lots more stuff out and it is still basically slow. So I know there is still something going on. This is the biggest emptying out I have ever done on here!! I believe it says I have .99GB of ram?? Not so good at this yet. WIll keep you posted. and THANKS!!!
     
    callmekyle11, May 1, 2009
    #3
  4. hrlow2

    hrlow2 MajorGeek

    What make and model of machine?
    How much RAM?
    What all is on your Startup list?
    Have you run any type of Registry cleaners?
     
    hrlow2, May 1, 2009
    #4
  5. callmekyle11

    callmekyle11 Private E-2

    Dell desktop
    99GB ram as answered in last post
    did lots of cleanup
    startup: ctfmon.exe
    TkBellExe
    tesifubujo
    Quick time task
    74b27ea7
    CPM77814d3b
    IStray

    actually there are tons more but those are the enabled ones.
     
    callmekyle11, May 1, 2009
    #5
  6. jblim1980

    jblim1980 Private First Class

    try tuneup utilities
     
    jblim1980, May 2, 2009
    #6
  7. hrlow2

    hrlow2 MajorGeek

    I don't see anything on that listing that needs to be on Startup.
    My own is
    AV
    firewall
    SpywareGuard
    SpywareBlaster
    WinPatrol
     
    hrlow2, May 2, 2009
    #7
  8. callmekyle11

    callmekyle11 Private E-2

    Seems a tad better but still not as good as it should be after getting rid of so much junk! And all of a sudden I am getting the most annoying popups!! Mostly insurance ones. But I have never gotten them before.
     
    callmekyle11, May 4, 2009
    #8
  9. callmekyle11

    callmekyle11 Private E-2

    Okay. First question - how do we know if we have more than one firewall?
     
    callmekyle11, May 4, 2009
    #9
  10. hrlow2

    hrlow2 MajorGeek

    They can tell by looking at your log files and advise you on what to do.
     
    hrlow2, May 4, 2009
    #10
  11. callmekyle11

    callmekyle11 Private E-2

    But this is where the problem starts when I try to do this read and run me first. First thing it says is make sure you only have one virus and firewall. I don't know how to do that. And under that it says to remove quarantined files with examples for which norton you have. I don't HAVE Norton. I am so confused.
     
    callmekyle11, May 4, 2009
    #11
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you don't use Norton or McAfee then don't worry about emptying quarantined. Skip that step and move on.

    With regards to the firewall, what Firewall do you KNOW you have installed?

    Take a look in your system tray and mouse over what's running there... your firewall's icon should be present there.

    Take a look in add/remove programs or start > all programs. Use Ccleaner to see an uninstall list and post us a screenshot perhaps. But if you're in need of malware removal, just go ahead and post your logs ;) We wont mind
     
    Kestrel13!, May 4, 2009
    #12
  13. callmekyle11

    callmekyle11 Private E-2

    Also I was told to get rid of everything in my startup. But when I switch it to Normal, they all come back.
     
    callmekyle11, May 4, 2009
    #13
  14. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You need to ensure that your machine is set to normal mode and not using the troubleshooting selective start up.

    Have you been using MSCONFIG to manage your start ups? Or Ccleaner? If so, this is a bad idea, and you should be using other software such as startUp CPL
     
    Kestrel13!, May 4, 2009
    #14
  15. hrlow2

    hrlow2 MajorGeek

    Perhaps it might be more helpful to you to request that this thread be moved to the malware section.
    There, they can give you better guidance.
     
    hrlow2, May 4, 2009
    #15
  16. callmekyle11

    callmekyle11 Private E-2

    The only firewall I know of is Windows.
     
    callmekyle11, May 4, 2009
    #16
  17. hrlow2

    hrlow2 MajorGeek

    Sorry Kes. Didn't know that you were here.
     
    hrlow2, May 4, 2009
    #17
  18. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hrlow2 is right, you should fire up a new thread in malware removal if your machine is behaving oddly, or displaying typical malware type symptoms.
     
    Kestrel13!, May 4, 2009
    #18
  19. callmekyle11

    callmekyle11 Private E-2

    I am getting more confused the more I read. Use ccleaner to see an uninstall list?
     
    callmekyle11, May 4, 2009
    #19
  20. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    we dont need to see an uninstall list now :) That was if we were going to determine what 3rd party software firewall(s) you used... however as you explained, you only use the windows firewall.
     
    Kestrel13!, May 4, 2009
    #20
  21. callmekyle11

    callmekyle11 Private E-2

    That's all I know of. I don't know if any others are on here cause I don't know how to check.
     
    callmekyle11, May 4, 2009
    #21
  22. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I explained to you how to check. :) I gave you various ways. If you are going to go ahead and move to malware removal rather than slowing things down by posting here, we could tell easily from your logs what firewalls you do have :)
     
    Kestrel13!, May 4, 2009
    #22
  23. hrlow2

    hrlow2 MajorGeek

    Unless you installed one,thats all of them.
     
    hrlow2, May 4, 2009
    #23
  24. callmekyle11

    callmekyle11 Private E-2

    Okay - just remembered - we had trend micro and uninstalled it a while ago. It will not go away. There is still one left thats named tmdshell.dll. We can not get rid of this.
     
    callmekyle11, May 4, 2009
    #24
  25. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Don't worry about it :) if you HAD trend micro and now use something else, whoever takes on your thread in MALWARE REMOVAL will deal with any remnants from Trend and kill them :)

    Malware removal is indeed where you should be heading now as you explained... you're having pop ups...
     
    Kestrel13!, May 4, 2009
    #25
  26. hrlow2

    hrlow2 MajorGeek

    Get moving private.:-D:major
     
    hrlow2, May 4, 2009
    #26

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