Virtumonde Adware infection

Discussion in 'Malware Help (A Specialist Will Reply)' started by gigemhilo, Dec 23, 2008.

  1. gigemhilo

    gigemhilo Private E-2

    I have a virtumonde adware infection on one of my computers. i ran removal insturctions you guys had posted on other threads, namely:

    the housecleaning and setup
    ran superantispyware
    ran spybot
    ran malwarebytes anti malware
    ran combo fix
    ran mgtools

    i have attached the appropriate logs. what do you recommend?
     

    Attached Files:

  2. gigemhilo

    gigemhilo Private E-2

    update:

    when i left the office last night, i turned the computer off. upon boot-up today, it seems the symptoms went away. thanks to anyone who looked into this, but it appears our problem is solved.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You still have some more cleaning to do and I would like to see the SUPERAntiSpyware log you forgot to attach.

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     

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