Virtumonde Detection: Am I Clean?

Discussion in 'Malware Help (A Specialist Will Reply)' started by two20joe, Apr 24, 2009.

  1. two20joe

    two20joe Private E-2

    A recent run of Spybot S&D (immediately after downloading the most recent update) detected virtumonde.prx on our PC. This issue emerged in March, and feedback in a thread with helpful folks in this forum suggested that following the steps in Read & Run Me First seemed sufficient to fix things. At that time, there were symptoms that something was wrong: Pop-ups, warnings from McAfee, etc. This time, however, I clicked "Fix Problems" in Spybot, and do not seem to have an issue (although it's only been about 15 hours since detection). McAfee does not seemed to have noticed the problem, and both Firefox and IE are well-behaved at the moment.

    Nevertheless, I'm weary of relying only on observation of obvious symptoms to determine if there is a problem, and have repeated the Read & Run Me First instructions.

    All logs are attached. Can you help determine if things have been properly cleaned, or if there ever was a problem to begin with?

    Many thanks!
     

    Attached Files:

  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome to MajorGeeks!

    I am currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Our queue is working the oldest threads first.

    Thanks for your patience.
    dr.m
     
  3. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello, two20joe


    The below fixes are specific to your problem and should only be used for issue(s) on this machine. Also, please do not install any other software while we are still working with you unless instructed. Once we have given you the all clean and final instructions you will be free to install what you want.

    * You should increase your RAM memory:
    Total Physical Memory ------- 512.00 MB
    Available Physical Memory -- 132.47 MB

    Step 1:
    Please look in Add/Remove Programs for the following and uninstall if found. If you get any errors just make a note and proceed
    Step 2:
    Now we need to use ComboFix to remove some malware.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. *Remember to re-start them before coming back online.
    • Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
      If it asks you to overide the previous file with the same name, click YES.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Step 3:
    Open Ccleaner - select "Cleaner" > "Run Cleaner" <---use this ONLY

    Step 4:
    Your SUPERAntispyware definition database is way out of date.
    • Open SAS - click on "Check for updates"
    • Once updated - Perform a Quick Scan

    Step 5:
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, use right click and select Run As Administrator).

    Then attach the below logs to your next reply:
    • C:\MGlogs.zip
    • C:\combofix.txt
    • updated SASlog.txt

    Make sure you tell me if you had any problems running this procedure and give a description of how things are working now!

    dr.m
     
  4. two20joe

    two20joe Private E-2

    Dr M.,

    Many thanks for your attention to my problem. I have followed your very helpful instructions and each step seems to have run without a hitch. The logs that you requested are attached.

    Thanks again,
    two20joe
     

    Attached Files:

  5. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    :major

    You're Welcome, two20joe!

    Your logs look good! If you are not having any other malware problems, it is time to do our final steps:
    Safe surfing! http://i268.photobucket.com/albums/jj5/drmoriarty/Emoticons/char145.gif
     

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