Virtumonde Problems after Read & Run me

Please be patient whilst I review your logs
Thanks
Kes

 

1) Please disable teatimer....

How to disable Spybot's TeaTimer

2) Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O3 - Toolbar: (no name) - {3C6301ED-0F78-4AF2-8150-D9C052361A8E} - (no file)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O9 - Extra button: ATLAS Translation - {B7707A72-4355-11D4-82BD-00000EBBEF8D} - C:\Program Files\ATLAS V14\Atlscript.html (file missing)
O20 - AppInit_DLLs: zofemu.dll


NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.


3) Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
• If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below code box into it

(make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::


File::
c:\windows\imsins.BAK
c:\windows\iun6002.exe
C:\WINDOWS\system32\zofemu.dll
C:\WINDOWS\system32\mdxnglwp.ini 

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

4) Please go to Add and Remove programs and uninstall the following software:

• Java 2 Runtime Environment, SE v1.4.2

5) Now Run Ccleaner!

6) Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now.

Thanks
Kes13!

 

Hi

1) Please update both:

• SUPERantispyware
• Malware Bytes Anti-Malware

And re-scan with each. Attach the logs they generate.

2) Please re run Combofix and attach the log it generates.

3) Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

4) Make sure you have all web browsers closed.

• Go into Control Panel --> Network Connections.
• Right click on your connection
• and click Properties.
• On the Properties page, highlight Internet Protocol(TCP/IP)
• Click Properties. This will bring up another page.
• Select Obtain DNS Server Automatically.
• Click the ok button. The page will close.
• Press ok on the page in front of you.
• Restart the computer.
• Reconnect to the Internet using Internet Explorer.

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now.

Thanks
Kes13!

 

Hi


Could you please download a fresh copy of ComboFix, save it to your desktop (overwrite the current version) run it again, and attach the new log once complete.

Thanks
Kestrel13!

 

Hi

Are you experiencing any more problems at the moment?

If not it's time to do our final steps...

If you are not having any other malware problems, it is time to do our final steps:

1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combofix folder from combofix (if it exists)
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
7. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

Hi there

In response to the questions you asked:

cmldr relates to the recovery console which was installed before you ran combofix.

boot.bak is just a copy of the boot.ini file, neither of the two are anything to be concerned about.

Kindest regards
Kestrel13!

 

You are welcome