Virtumonde removal

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

 

That is from the Special Removal Procedures link which is not really the main body of the READ & RUN ME. You need to skip that and follow the rest of the instructions in the READ & RUN ME as I requested. As you can see, VundoFix was of no use.

 

You are not clean yet.

You need to disable Spybot's Teatimer now as requested in the READ ME or it may prevent the below fixes from working. See this: How to disable Spybot's TeaTimer

Uninstall the below software:
Java(TM) 6 Update 2
Java(TM) SE Runtime Environment 6 Update 1
Messenger Plus! Live <-- should have been uninstalled in step 0 of the READ ME. It is quite possibly even the reason for your Vundo infection.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: {ac48fb1b-8ef2-c42b-c2a4-ea645465d0dd} - {dd0d5645-46ae-4a2c-b24c-2fe8b1bf84ca} - C:\WINDOWS\system32\fnwsqppb.dll (file missing)
O4 - Startup: DW_Start.lnk = C:\WINDOWS\system32\wTmp\kmdmns2.exe
O20 - Winlogon Notify: khfdbAtQ - C:\WINDOWS\

After clicking Fix, exit HJT.

Now we need to use ComboFix.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

That may well be but the application is still not trust worthy. It's your decision in the end but this program has cause many tens of thousands of PCs to get infected. And Virtumonde has also been caused by this program. Who knows what tricks they pull during program updates.

It removed some registry entries that ComboFix added that are unnecessary.

Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\cf" /u
     • Notes: The space between the cf" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\cf folder from combofix.
3. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
7. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome. Surf safely!