Virtumonde, Smitfraud-C, Personal Guard 2009 Removal

Welcome to Major Geeks!

Not quite. You did not download and install SUPERAntiSpyware and Malwarebytes from out links! You are YEARS out of date.

• Please uninstall your current version (this is necessary).
• Then download this SUPERAntiSpyware
• Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
• After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
• Now run a new full scan of your system. And attach this new log.

Now run Malwarebytes and click the Update tab. Then click the Check for Updates button so you update to the current version of the program and database. Then run a new scan with it too. Attach the new log.

Also delete the below since this is not where we asked you to save MGtools to:
C:\Documents and Settings\Colleen\Desktop\MGtools.exe

Uninstall the below old versions of software:
Spybot - Search & Destroy 1.4

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
F2 - REG:system.ini: Shell=Explorer.exe logon.exe
O4 - HKLM\..\Run: [personalguard] C:\Program Files\Personal Guard 2009\personalguard.exe
O21 - SSODL: SysNet - {6B1E1556-DE7F-41F7-8295-89A585FD2A99} - C:\Documents and Settings\All Users\Microsoft AData\sysnet.dll

After clicking Fix, exit HJT.


Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• the new logs from proper versions of SUPERAntiSpyware and Malwarebytes.
• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome.

It is extremely important to follow instructions exactly. We even stated not to do anything on your own once the procedure is begun and to only do what we request.

Since you have reinstalled, you should work thru the below:

How to Protect yourself from malware!