Virtumonde

i followed the steps for malware removal but this Virtumonde persists.
the program that consistently finds it is adaware so i attached its log file along with the ones you all request.
the only real problems that the virus causes are
1)it refuses to stay deleted
2)McAfee periodically detects and removes files which it labels trojans and i think they are connected with this Virtumonde.
any help would be appreciated.
thank you

 

here is the adaware log

 

i ran vundofix and it found nothing but adaware still does
here are the logs from vundofix and hijackthis

 

http://www.majorgeeks.com/images/grenade.gif Welcome to MajorGeeks.com!

First, please disable any antivirus and/or antispy programs you have installed so they will not block this fix.

Step 1:
Please look in Add/Remove Programs for the following and uninstall if found. If you get any errors just make a note and proceed.

Step 2:
Now scan with HijackThis and check the boxes for the following entries:
( Make sure ALL browser windows are closed when you click FIX )

Again, make sure ALL browser windows are closed when you click FIX.

Step 3:
Copy the contents of the below Quote Box to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixme.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fixme.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.

Step 4:
Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Step 5: Begin here after rebooting from Step 4!
Next Reset Web Settings & Default Security Settings

Note for IE 6 users:
To Reset Web Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK

To Default Security Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites. For IE 7 users, simply click the "Reset all zones to default level" button.

Note for IE 7 users:
Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.


Step 6:
Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main ATF Cleaner menu to close the program.

Step 7:
Finally, I would like you to install the current version of Sun Java: Sun Java Runtime Environment

Step 8:
Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.

 

thank you

thank you very much for your instructions. I believe they worked. I think the virtumonde files have been deleted permanently.
thank you again.
i attached the logs as you requested.

i have another question but it is not imperative that you spend your valuable time answering as it is simply a curiosity.

once upon a time i used windows media player to "backup" my compact disc collection by ripping and copying them all to my hard drive. i bought a new computer recently and copied over all the music from the old one. with this new computer i use winamp to play my music. the problem i have is that the music that i ripped with WMP will not play on winamp. i also tried playing it with WMP on the new computer and it doesn't work. do you have any suggestions?

Thank you again for your help and time.

 

Go back to my previous post and run Step 4 again, something appears to have gone wrong. The log you attached from Avenger is what you should have pasted into Avenger to remove.

 

sorry about that.
here are the new logs.
i started with step 4 again. turned off the anti virus, ran avenger, ran mgtools, turned on the anti virus. i hope i got it right.
thank you for your continued help.

 

No, Avenger did not run properly. Before running it again uninstall the two programs below.

• Ad-Aware 2007
• AVG Anti-Spyware

Also, be sure you shut down McAfee, then go back to post 4 and try running Avenger once more.

 

i uninstalled both programs.
i shut down McAfee.
Then i ran avenger and mgtools.
here are the logs.
thank you for your patience.

 

First, please have HJT fix the below entries...

Next, we need to run Avenger again, just like you did before.

• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

 

Thank you for your patience.
Here are the new logs.
HJT did not find these two items so i wasnt able to delete them.
i attached the HJT log in case you wanted to check.

Thank you.

 

hey i was just wondering if my problems are fixed yet.
i haven't heard from you guys in awhile.

 

I've been really busy the past week, with the holidays and work it's been very busy for me lately.

Let's get some fresh logs, run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

 

I really appreciate the your time.
Thank You

 

We need to run Avenger again, just like you did before.

• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Finally, run CCleaner to clean up cookies and temp files.

After you complete this post, let me know how things are running and if any problems remain.

 

I ran avenger again. It found and deleted the file.
Then I ran the CCleaner.
I also ran mgtools for good measure.
The computer seems to be working fine but I attached two logs anyway.
thank you for all your help.

 

Your logs are clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
    • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

clean

thank you very much.
my computer appears to be clean.
again thank you

 

Re: clean

Your Welcome!

Surf Safely!:major