Virtumonde

Discussion in 'Malware Help (A Specialist Will Reply)' started by MANTI5, Feb 11, 2010.

  1. MANTI5

    MANTI5 Private E-2

    My wife's laptop is infected with this and I can't seem to get rid of it. Used AVG, Spyware Doctor, Superantispyware, Vundufix, and Virtumondebegone. It is still interfering with her browsers, redirecting them. This is her Hijackthis log.
     

    Attached Files:

  2. MANTI5

    MANTI5 Private E-2

    Here are her other logs.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You did not attach the logs from running either SAS or MBAM. Please attach them to your next reply.

    The only thing I am seeing is this: Please use windows explorer to find and delete:
    C:\WINDOWS\system32\tiyemule

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * SAS and MBAM logs
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  4. MANTI5

    MANTI5 Private E-2

    Here's the new logs, and thank you for the help.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am going to assume that you allowed MBAM to fix what it found. Just in case:

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now use windows explorer to find and delete:
    C:\qehjlhawlh
    C:\WINDOWS\plmadfhdashd

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  6. MANTI5

    MANTI5 Private E-2

    I did let mbam fix what it found and ran the next scan but didn't find those 2 entries in analyse.exe. Here are the logs.
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know. Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to tahe cleaning procedures ian step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore ato create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

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