VIRUS ALERT virus on xp home edition

garnard · Nov 28, 2008

Hi,ive had a VIRUS ALERT virus take over my pc.im unable to open any malware,spyware,etc programs either in normal or safe mode,all antivirus sites get redirected,unable to use restore,lost control panel. im using my laptop to send this thread.after reading your other threads concerning this virus im stuck.ive followed your instructions in read and run me first. hopefully you can help,many thnx.

chaslang · Nov 29, 2008

Welcome to Major Geeks!

garnard said: ↑

ive followed your instructions in read and run me first. hopefully you can help,many thnx.
Click to expand...

Not without some logs.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

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VIRUS ALERT virus on xp home edition

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chaslang MajorGeeks Admin - Master Malware Expert Staff Member