Virus Blocking Internet Access

loborl · Dec 22, 2008

My Computer has been giving me trouble since the last 3 days. I am only able to access the Internet in Safe Mode with Networking. When I am in normal mode, the programs do not load and hang and I am not able to access the Internet.

I have scanned my compter using Spyware Doctor, SpyBolt, Adware Away, etc. I have also used Registry Mechanic and also HijackThis. But I have not been able to analyse the Logic File from HijackThis

Can someone please help and advise what I should do to get rid of this hidden virus or can someone analyse the HijackThis File.

Thank You,
Russell Lobo

dr.moriarty · Dec 24, 2008

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide

Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Links are given in the Step 2: Installing Tools and Running Scans section for downloading the definitions for the scanners. Then copy them to the problem PC. Yes, you could use a flash drive too but flash drives are writeable and infections can spread to them.

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Virus Blocking Internet Access

loborl Private E-2

dr.moriarty Malware Super Sleuth Staff Member