Virus Extraction | IE and Incredimail complications

Discussion in 'Software' started by shiftlessatol, Jan 14, 2012.

  1. shiftlessatol

    shiftlessatol Private E-2

    removed virus from machine and the machine is stable. there are problems with skype causing a bsod with no dump file. that's secondary.

    most recently i removed the virus and now incredimail will not open. i've downloaded the installer and it won't work either. also IE will not load hotmail or facebook. both sites work fine on FF.

    java is up to date and i'm concerned about the LSPs. they don't look normal to me but when i remove them it can't use port 80. so i have them there Spybot indicates them as not normal also.

    thanks

    -dave-
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Since you feel this is not a malware issue any more, I have moved your thread to the software forum.
     
  3. shiftlessatol

    shiftlessatol Private E-2

    that's just it...i'm certain it's a malware issue i just don't know what it is. so i was hoping to get some insight and steps to diagnose and discover it.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your OP indicated to me you thought you had removed all the malware. But if you think you may still be infected, please do these instructions and then attach the requested log in the malware forum:

    READ & RUN ME FIRST. Malware Removal Guide
     

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