Virus Help needed!

Currently, I have a virus on my computer that has been causing a major problem. I followed all of your steps and downloaded the appropriate software that u requested people to do before using hijackthis. None of these programs worked. Also, my norton microantivirus software cannot remove the virus, so I had it quarantine it. I did find the corrupt file before quarantining it in a hidden file called sory.exe. My computer is a Dell and I use Microsoft Windows HP. I did run the Hijackthis program after all other attempts to get rid of the virus failed. I was hoping someone could help me with this problem and decode the hijackthis log:



Thanks for your time in this matter!

 

I uploaded your log as a text file as is required by us to do. I didn't see any of the online scanners in your log.. did you run those per the tutorial?

 

Yes, I ran all of the scanners. I don't know why u might not see them on there, they're definitely on my computer, but then again, i have no idea what any of that log means.

 

Does anyone know what I can do??? I need help ASAP PLEASE!!

 

First, please run Panda Online Scan. After the scan attach the log to your next post. Also please follow the below:

1 - Please EXTRACT all files from Qoologic Tool to its own folder - C:\Program Files\QoologicFinder . Then, DoubleClick Find-Qoologic.bat to run the tool. It should produce a log - Please attach that with your next post!

2 - Please EXTRACT all the files form RKFiles Tool to its own folder named C:\Program Files\RKTOOL. Then, Please boot to SAFE MODE and DoubleClick rkfiles.bat to run the tool. Let it run and then, when it finishes, look for a log at C:\Log.txt and please attach that log.


Now come back here and post all three logs as attachments.

 

From Add or Remove Program Files in Control Panel uninstall the following:

Next have HJT fix the following:

After you have completed the steps in the sticky post a fresh HJT log.

 

Additional after uninstalling the applications indicated in my previous post, open Windows Explorer, navigate to the following folders and DELETE them in their entirety.

 

And Delete these also