Virus? HELP

Discussion in 'Malware Help (A Specialist Will Reply)' started by smartdumb, Oct 11, 2009.

  1. smartdumb

    smartdumb Private E-2

    Hello heard bout this site from a friend says its helpful hopefully it can be for me.

    Anyway down to the point now I have a virus or something on my computer that blocks my avg 8.5 from running scans, like I press scan computer and it does nothing. It won't let me install/run my other anti virus which is superantispyware and when i finally find a antivirus that runs it doesn't find whatever is going on with my computer.

    Also when I try to press ctr+alt+delete it says "Task Manager has been Disabled by your Administrator"
    Also computer won't boot in safe mode goes to the blue screen of death.
    someone help! please
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to Major Geeks!

    Please try doing the below:

    Download and save the below to your PC (save it anywhere you can find it. The Desktop is fine). Then doube click on it to run it.

    AVPFind.bat

    It should take a couple minutes to run. You will see a black command prompt window while it is running and it should close when it is finished. Once it finishes, attach the c:\avplog.txt file that is will hopefully create as long as the malware does not block the batch file from running.


    Now download and Run exeHelper
    • Please download exeHelper to your desktop.
    • Double-click on exeHelper.com to run the fix.
    • A black window should pop up, press any key to close once the fix is completed.
    • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
    Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


    Also please try running the below online scan:

    http://www.superantispyware.com/onlinescan.html

    Reboot immediately after scanning if it finds and removes anything. Let me know if anything was found. It does not save a log.

    Then try running these instructions: Using MGtools


    Attach the below logs when finished with all of the above:
    • C:\avplog.txt - from AVPfind
    • log.txt - from exeHelper
    • C:\MGlogs.zip - from MGtools
    The C:\ assumes that drive C is you Windows boot drive. If you boot from another drive, then use the correct drive letter above.
     

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