Virus Infection TROJ_BAGLE.AJ

Discussion in 'Malware Help (A Specialist Will Reply)' started by Irish, Jan 9, 2006.

  1. Irish

    Irish Private E-2

    I located & removed 3 infected files with this virus. I didn't do a clean install. So far all appears ok. At the same time 2 files were found - MS-4-028 and MS04-041. The virus scan program did not recognize these. Does anyone know what these might be?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  3. Irish

    Irish Private E-2

    Thanks very much for the quick reply. I feel much better now!!! Do you agree with not doing a clean install?
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I do not think that is necessary, however, experience has taught us that often times malware problems do not come in "ones". More frequently there are multiple problems. It would be in you best interest to be save and follow our standard cleaning procedures (don't skip anything). After doing it and coming out clean (or fixing to make you clean) then I would say you could feel more at ease. The step with HijackThis is only necessary if problems are found and not fixed by the scanning tools.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

    Downloading, Installing, and Running HijackThis

    .
     

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