Virus is gone, but none of my programs work

Discussion in 'Software' started by SPlett, Feb 28, 2010.

  1. SPlett

    SPlett Private E-2

    I got a virus earlier so i performed a quick scan using SUPER Anti Spyware and it detected and deleted it.

    I rebooted my computer and now none of my programs will open. When i click a file to open it, it gives me the screen to select a program to start it with. I browsed around and got firefox working but i can't get anything else to work. Everything as far as programs go keeps requesting me to select a program to start it with.

    I can still open folders with pictures and songs without a problem.

    The two files that were removed were:
    Adware.Tracking Cookie
    Trojan.Dropper/Gen-NV

    Can anyone help me get my computer going again? As far as computers go, i'm not very handy so please help a non geek understand.
    Thanks
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Go back into SAS and unquarantine everything it found. Then follow these instructions:
    READ & RUN ME FIRST. Malware Removal Guide

    And when you have the logs, start a new thread in the malware forum. ( You may wish to skip running SAS again.)

    If that doesn't work, do this:
    Download and Run exeHelper

    • Please download exeHelper to your desktop.
    • Double-click on exeHelper.com to run the fix.
    • A black window should pop up, press any key to close once the fix is completed.
    • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)

    Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).
     

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