Virus & malware

Welcome to MajorGeeks!

Please follow the below instructions:

Step 1:
Let's try to download and save the below to your PC (save it anywhere you can find it. The Desktop is fine). Then double-click on it to run it.

AVPFind.bat

It should take a couple minutes to run. You will see a black command prompt window while it is running and it should close when it is finished. Once it finishes, attach the c:\avplog.txt file that is will hopefully be created on your Desktop as long as the malware does not block the batch file from running. (See: HOW TO: Attach Items To Your Post)

Step 2:
Now download and Run exeHelper

• Please download exeHelper to your desktop.
• Double-click on exeHelper.com to run the fix.
• A black window should pop up, press any key to close once the fix is completed.
• Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


Step 3:
Next, try running the below online scan:

http://www.superantispyware.com/onlinescan.html

Reboot immediately after scanning if it finds and removes anything. Let me know if anything was found. See if you can save a log with it.


Step 4:
Now run a new scan with MGtools: Using MGtools

Attach the below logs when finished with all of the above:

• C:\avplog.txt - from AVPfind
• a log from online SAS scan if you could make one
• log.txt - from exeHelper
• C:\MGlogs.zip - from MGtools

*The C:\ assumes that drive C is you Windows boot drive. If you boot from another drive, then use the correct drive letter above.

Thanks!
dr.m