Virus Removal Help Please

Welcome to MajorGeeks!

I'm reviewing your logs CommandrKeen, and will work up a fix shortly.

dr.m

 

I strongly recommend that you clean up this account's Desktop immediately leaving only shortcut links. [ C:\Users\John Doe\Desktop ] Do not store downloads, exe files, iso files....etc on your Desktop. First it is not a safe place to keep them (i.e., you may loose them due to malware, and a cluttered Desktop is an easy hiding place for malware), and last but not least - it can have an effect on your PCs performance. You have some nice oldies, by the way.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate this detection:

• [STARTUP][SUSP PATH] GamersFirst LIVE!.lnk @John Doe : C:\Users\John Doe\AppData\Local\GamersFirst\LIVE!\Live.exe -> FOUND

Place a checkmark on this item, but leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message.
Do not reboot your computer yet.

Please look in Add/Remove Programs (Programs and Features if using Vista or Windows 7) for the following and uninstall if found. If you get any errors just make a note and continue on.

Yontoo 1.10.03
Java 7 Update 7 (64-bit) <-- outdated
Java 7 Update 9 <-- outdated
Java Auto Updater <-- outdated
Java SE Development Kit 7 Update 7 (64-bit) <-- outdated​

Please disable all anti-virus and anti-spyware programs while we do the following steps(re-enable before coming back online):

http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.

• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Next download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:Files
C:\Users\John Doe\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\GamersFirst LIVE!.lnk
C:\Users\John Doe\AppData\Local\GamersFirst
C:\Program Files (x86)\Yontoo

:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.

Please install the latest Sun Java Runtime Environment

Now run the C:\MGtools\GetLogs.bat file by double-clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Tell me how your machine is now working.

 

Your logs are looking better, CommandrKeen.

Please download AdwCleaner and save it to your Destop.

• Double-click AdwCleaner.exe to run it. (Vista & Win7 users should right-click and "Run As Administrator")
• Click on Delete
• Your pc should now automatically re-boot
• AdwCleaner will display a log showing the files, folders, and registry entries that were removed.
• Attach this log to your next reply.

Now test for any re-directs. If so, with which browser is it happening?

 

Please refer to the below link to reset Chrome to its default settings.

http://www.tothepc.com/archives/reset-google-chrome-to-default-settings/

Now download OTL by OldTimer.

• Save it to your desktop.
• Right mouse click on the OTL icon on your desktop and select Run as Administrator
• Check the "Scan All Users" checkbox.
• Check the "Standard Output".
• Change the setting of "Drivers" and "Services" to "All"
• Copy the text in the code box below and paste it into the http://img14.imageshack.us/img14/66/otlcustomfix.png text-field.
  
  Code:

  activex
  netsvcs
  

• Now click the http://img171.imageshack.us/img171/2405/runscanotl.png button.
• One report will be created:
  • OTL.txt <-- Will be opened
• Attach OTL.txt to your next message. (How to attach)

Is Chrome still being re-directed?