Virus Toolbar, and Blinking Triangle

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

Read & RUN ME FIRST Before Asking for Support

 

We don't consider the procedures to be complete until ALL of the logs are properly attached. HijackThis is the very last thing needed and it must be installed and renamed properly per the instructions or it is of no use to us.

In addition you ignored the step about uninstalling multiple antivirus applications.

You don't need to and do not want to buy a security suite. They will slow your PC down too much. We have plenty of free tools that work better.

 

Follow the instructions in the link I gave you in message number to. Click that link.

 

Can you get Task Manager to run. If so run appwiz.cpl from Task Manager's run box and that should bring up add/remove program unless malware has broken it.

 

When CCleaner is installed the default is to put an icon on your Desktop. Did you not allow it to do this or is your Desktop not accessible? Or do you mean that you cannot find what you downloaded???

 

First let's remove the services from Bitdefender!

• Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to BitDefender Desktop Update Service
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Now repeat the above to Stop and Disable the below two Services (if you do not find them or get any errors, just continue):
  • BitDefender Communicator
• Click OK until you get back to Windows.

• Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
• At the lower right, click on the Config button
• Then click the Misc tools button
• Select Delete an NT Service
• Copy/paste LIVESRV into the box that opens, and press OK
• If you receive any error messages just ignore them and continue.
• Now repeat the above to delete the below two Services (if you do not find them or get any errors, just continue):
  • XCOMM
• Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

Now run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Per the instructions in the READ ME, you must not use Spybot's Teatimer.

Now Disable Spybot's TeaTimer

• Run Spybot and click Mode
• Select Advanced Mode.
• Then click Tools and select Resident.
• Now in the right window pane, uncheck TeaTimer.
• Also while this is open, in the left column now select IE Tweaks
• and then in the right pane make sure all the Miscellaneous locks are unchecked.
• Now quit Spybot!

Now uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 11
Java 2 Runtime Environment, SE v1.4.2_13
Java(TM) 6 Update 2

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {158A95B4-1F79-3B06-78BF-0424CDB17C2E} - C:\Program Files\Umjbdpib\mubjmndo.dll (file missing)
O2 - BHO: (no name) - {214F0EF9-56A3-4BD0-97EB-97A30CEC8AF6} - C:\WINDOWS\system32\mlljg.dll
O2 - BHO: (no name) - {2E9D4C81-9F27-4c14-B804-7B0F6BC88A4F} - C:\Program Files\Outerinfo\Outerinfo.dll (file missing)
O2 - BHO: (no name) - {73E00092-5539-4661-9B61-3A66FC0D772E} - C:\WINDOWS\system32\gebyyyy.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} -
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} -
O16 - DPF: {CAFEEFAC-0014-0002-0013-ABCDEFFEDCBA} (Java Plug-in 1.4.2_13) -
O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} (Java Plug-in 1.5.0_11) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} -
O20 - Winlogon Notify: gebyyyy - C:\WINDOWS\SYSTEM32\gebyyyy.dll

After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

You're welcome but we are not quite finished yet.

When we get to my final instructions (after you are clean) I will give you a link explaining How to protect you.

It looks like you may not have run the tool I gave you to remove Windows Messenger. Did you miss that part?

Goto Add/Remove programs and uninstall BitDefender Internet Security 2008. This did not show as installed in your previous log so I removed it manually in the last fix. I wonder why it is showing now.


Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {001C6719-EFAC-44DA-8163-4BD4D4243D87} - C:\WINDOWS\system32\mlljg.dll (file missing)
O2 - BHO: (no name) - {73E00092-5539-4661-9B61-3A66FC0D772E} - C:\WINDOWS\system32\gebyyyy.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll (file missing)
O4 - HKLM\..\Run: [wudwyaii] C:\bbxqhaca.bat
O4 - HKCU\..\Run: [Windows Update] C:\WINDOWS\ms32ba.exe

After clicking Fix, exit HJT.

• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

The Avenger fix did not work properly. Let's see if we can finish this off manually.

Delete the below files:
C:\bbxqhaca.bat
C:\WINDOWS\system32\drivers\ebuaapor.sys

Also delete the below folder:
C:\Program Files\Common Files\BitDefender


Other than those you should be fine. If they all deleted, then it is time for my final steps below.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\newfiles.txt, C:\runkeys.txt, C:\GetUnKey.txt, and C:\MGlogs.zip logs that were created
10. If you are running Windows XP or Windows ME, do the below:
    • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!