Virus Trouble

Discussion in 'Malware Help (A Specialist Will Reply)' started by shadowstealth5, Apr 10, 2006.

  1. shadowstealth5

    shadowstealth5 Private E-2

    Lately my computer has been running extremely slow. I have windows xp and it only runs slow under one users name. I ran the 2006 nortan virus scan nothing came up I ran avast virus protection and it deleted a virus but my computer still continues to run slow. I tried prgrams like spybot which didnt help much and also used cleancache which worked best out of them all. But the problem is that after i run cleancache for about 5 minutes it runs perfectly then it starts to run slowly. Any help would be appreciated.
    Thanks
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    I notice from your above post you have Norton 2006 and AVAST Home antivirus scanners installed?

    so my question is do you have two antivirus scanners installed ( at same time ) and running? if so that will be a major cause of your system slowdown, they are both fighting and scanning the same things, thus using up alot of CPU process time, you will need to un-install one of them.




    if you dont have two AVs installed and running then place follwo the below guide....

    Also there are steps included for installing, running, and posting HijackThis logs as attachments.

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

    Downloading, Installing, and Running HijackThis


    When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
    • Bitdefender
    • Panda Scan
    • HijackThis
    .
     

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